Why This Job is Featured on The SaaS Jobs
This Indirect Tax Lead role stands out in SaaS because indirect tax is increasingly a product and systems problem, not just a finance one. A company selling digital services across dozens of jurisdictions faces evolving rules around VAT, GST, sales tax, and emerging digital services taxes, all of which must map cleanly to billing flows and customer invoicing. The remit also signals a SaaS business operating at meaningful scale, where tax decisions directly affect checkout, pricing presentation, and expansion readiness.
For a long-term SaaS career, the work builds durable operating leverage: designing repeatable compliance cycles, strengthening controls as transaction volume grows, and translating regulatory complexity into configuration in tools like Stripe and tax engines. It also creates cross-functional range, since indirect tax touches product taxability, customer support escalations, legal interpretation, and the mechanics of launching in new markets. That combination is widely transferable across subscription businesses with global customer bases.
The role fits a practitioner who prefers end-to-end ownership and is comfortable being the internal reference point rather than a reviewer. It will suit someone who enjoys mixing technical tax judgment with systems thinking, and who values collaborating with Finance, Legal, and Product to prevent issues upstream.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're hiring our first dedicated indirect tax specialist to own all things indirect tax globally, reporting to the Head of Tax. ElevenLabs sells AI products to millions of users and thousands of businesses all over the world, which means a large and fast-growing indirect tax footprint: 40+ jurisdictions and digital services taxes on the horizon.
This is a hands-on, end-to-end ownership role. You'll manage the full compliance cycle: filings, payments, reconciliations, journal entries, exemption certificates, and audits, while also building for scale: maintaining tax codes and configuration in Stripe, preparing for e-invoicing mandates, and standing up compliance in new markets as we register in new jurisdictions.
You'll be the company's go-to expert on indirect tax — partnering with Finance, Legal, and Product on everything from product taxability and invoicing requirements to customer-facing tax questions.
Requirements
Deep expertise in US sales & use tax — multi-state compliance, nexus analysis, product taxability, exemption certificates, and audit defense — ideally for digital products, SaaS, or electronically supplied services
Working knowledge of international VAT/GST compliance, with the ability to own global filings alongside external advisors
Proven end-to-end ownership of multi-jurisdiction indirect tax compliance — you've run the filings, reconciliations, and audits yourself, not just reviewed them
Strong systems and data skills: experience with billing platforms or tax engines (e.g., Stripe Tax, Avalara, Vertex) and improving processes through automation
Comfortable operating autonomously in a fast-moving environment where you're the sole indirect tax owner
Bonus: experience with US indirect tax audits (state sales tax or gross receipts), e-invoicing mandates, DST regimes, tax engine implementations, or supporting new market launches.
Growth Potential
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
Build and lead a global indirect tax function as our jurisdiction footprint expands
Own company-wide tax technology transformation, international expansions, and e-invoicing implementations
Broaden into wider tax leadership as our footprint grows
Location
This role is remote-first, so it can be executed from anywhere in the US, east coast preferred.
