Why This Job is Featured on The SaaS Jobs
This Engineering and Operations Assistant role sits at a common pressure point in SaaS companies with multi-site teams: keeping engineering programs, internal communications, and an in-person hub running smoothly while product delivery continues. With an onsite focus in Buenos Aires and regular coordination across Engineering, Product, and Design, the position reflects how SaaS organizations rely on consistent operating rhythms and well-run internal moments such as hackathons, all-hands, and show-and-tells to maintain alignment.
For a SaaS career, the value is in learning how execution happens beyond the roadmap. Supporting agendas, documentation, action tracking, and vendor and purchasing workflows builds a practical understanding of how engineering organizations scale coordination, preserve context, and reduce friction. The exposure to recurring cadences and leadership support also develops transferable skills in stakeholder management, written communication, and process improvement that apply across SaaS functions.
This role best fits someone who enjoys structured problem solving, high ownership over details, and being the connective tissue between teams. It will suit an early to mid-career professional who wants broad visibility into how SaaS engineering groups operate, and who is comfortable balancing office logistics with program coordination and clear follow-through.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
We’re looking for a highly organized, proactive Engineering & Operations Assistant to support Dialpad’s Buenos Aires office and key operating rhythms across Engineering. This onsite role blends office operations, event coordination, internal communications, and program support to help teams stay organized, informed, and well-supported.
You’ll partner with leaders and cross-functional stakeholders to keep the local office experience running smoothly, coordinate recurring engineering programs and events, maintain clear documentation, and provide strong follow-through on priorities, logistics, and communications.
What you’ll do
- Run day-to-day Buenos Aires office operations, including access, supplies, snacks and meals, swag, inventory, onboarding support, and local office communications.
- Coordinate local office events and employee experiences, including venue logistics, catering, room bookings, hybrid setup, and onsite support for office programs and special events.
- Lead Argentina hub operations for Hackathon and support broader Engineering, Product, and Design events with strong logistical execution and vendor coordination.
- Support recurring engineering meetings and operating cadences by coordinating agendas, presenters, notes, action tracking, and follow-up communications.
- Help run Engineering-wide programs and communications, including All Hands, Show & Tells, recognition workflows, announcements, reminders, and org-wide updates.
- Maintain clear, current documentation and Confluence pages for recurring meetings, office resources, leadership materials, and team programs.
- Provide coordination support for engineering and AI leaders through calendar management, briefings and decks, travel logistics, meeting prep, and cross-functional follow-through.
- Support people and team programs across Engineering, including mentorship, hiring and onboarding coordination, and cross-hub program execution.
- Manage purchasing, contracts, expenses, and vendor coordination tied to office operations and program delivery.
Skills you’ll bring
- Bachelor’s degree or equivalent practical experience.
- Self-motivated, independent, and proactive.
- Exceptional attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Ability to communicate both orally and in writing in English and Spanish.
- Ability to successfully work with multiple departments and manage multiple cross-functional dependencies.
- Optimize practices and processes to support the Buenos Aires office.
- Be comfortable wearing many hats and able to work in an agile environment with changing priorities and critical deadlines; we move very fast!
- Familiarity with Google Suite products and other technology tools/products.
- Office management or operations experience is a plus, but not required.
