Your role
Help build the future of AI-powered business communications at Dialpad. The Dialpad Design team is an integral part of Dialpad’s success. We’re assembling a world-class team of curious problem solvers who are passionate about keeping humans first in this new age of AI technology. We believe that great design is a strategic differentiator for Dialpad, but that differentiation doesn’t just happen. It takes a dedicated, collaborative team that works hard to advance Dialpad’s mission to empower businesses and their people to be wildly successful while doing career-defining work.
We’re looking for a Sr. Product Designer who’s excited to explore a variety of product challenges across Dialpad. You’ll collaborate closely with other designers, engineers, and product managers to craft intuitive, scalable, AI-powered experiences that help people connect and communicate better.
This role is a great fit for someone who enjoys learning quickly, adapting to new problem spaces, and experimenting with AI tools as part of a growing design practice.
What you'll do
- Lead complex, high-impact product initiatives from discovery to release.
- Ship regularly: prioritizing real-world impact over pixel-perfect mockups.
- Design AI-powered features and workflows that feel intuitive, are trustworthy, and useful.
- Work alongside engineers to refine implementation details and ensure high-quality execution.
- Ship front-end development into the codebase.
- Use necessary tools to create prototypes and/or tools to test workflows, interactions, and edge cases.
- Balance user needs, technical constraints, and business goals to deliver measurable outcomes.
- Strengthen and evolve Dialtone, ensuring scalable, accessible, and cohesive system design.
- Identify new opportunities where AI and automation can create meaningful value for customers.
- Mentor other designers and elevate the craft, speed, and quality of how the team ships.
Skills you'll bring
- Have 5+ years of experience shipping high-quality, thoughtful product design work.
- Demonstrate a strong track record of delivered experiences.
- Be highly comfortable navigating ambiguity and leading complex projects independently.
- Think in systems: designing cohesive end-to-end experiences rather than isolated screens.
- Comfortable working in front-end code and deeply collaborating with engineering.
- Experience working with AI tools and designing AI-enhanced experiences.
- Communicate clearly and persuasively across disciplines, including with leadership.
- Care deeply about craft, detail, usability, and measurable product outcomes.
- Proactively identify problems, propose improvements, and drive work forward without waiting for direction.
