Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior HRIS Analyst
Genesys is looking for a Senior HRIS Analyst who will help support our Workday Core HCM configuration. In this role you will be working on system configuration, general system and data maintenance activities, and developing processes to maintain data integrity. In addition, this role will have a specialized area of focus in business process configuration, and Learning. This role requires strong collaboration with stakeholders in all parts of the company, but particularly with the IT and Talent and Learning teams. L
What you’ll do in this role:
- Function as an internal “super user” of HR systems.
- Serve as a SME for other members of the HR team, providing guidance and support for day-to-day operations.
- Research automation options within existing or new systems and presents management with recommendations.
- Interface with IT personnel on system projects and initiatives and coordinate with HR management.
- Develop and implement related processes and procedures, including those for data entry, data flow, and exchanges with other computer systems.
- Develop and regularly run system audits to ensure the preservation of data integrity and work with key stakeholders to make necessary changes.
- Create procedural documentation, including training materials or process documentation.
- Manage confidentiality of data by following established security/confidentiality standards.
- Work special projects as assigned.
- Provide training to system users as necessary. May develop and deliver user training programs which address various skill levels and needs.
What you need to be successful in this role:
- Five to seven years of prior experience working as a Sr. HRIS analyst or equivalent, with advanced experience in one or more area of Workday (Core, Security, Benefits, Absence, etc.).
- Thorough understanding of SOX compliance and audit requirements related to HRIS functions.
- Proven ability to learn on the fly and maintain composure in a fast-paced, ambiguous environment.
- Strong team orientation and collaborative style.
- Excellent process management, planning, and organizational skills.
- Resilient, and determined to ensure projects and deliverables are achieved.
- Excellent oral and written communication skills.
- A commitment to excellence, and attention to detail.
- Ability to effectively communicate highly technical concepts to both technical and non-technical personnel in a diverse and multi-lingual company.
- Deep understanding of human resources business processes, the automation of such processes, and their role in the overall financial controls of a publicly traded company.
- Demonstrated ability to work professionally; to uphold confidentiality and manage sensitive situations with tact.
- Ability to work independently with general direction.
- Possess a proactive enthusiasm for solving problems and adding value to the company.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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