Our Incident Management teams are growing! We’re looking to add multiple intermediate engineers to this critical team that will help transform the way our customers interact with our product. Not only will you get the opportunity to learn new skills, build at scale BUT you will have a direct impact on PagerDuty’s ability to deliver on our strategic objectives.
Check out the rest of the post below + apply if curious!
Key Responsibilities
We don’t hire based on experience with a handful of tools - experience with our stack is just a bonus. Instead, we want smart, capable people who can learn our tools quickly (and suggest new ones!) as needed. Some of the technologies that have been introduced by our great engineers include: Java, Kafka, MySQL, React.js, AWS.
- You will work with a wide range of systems, processes, and technologies to build features and solve customer problems.
- You will build and ship new customer-facing features, working directly with a product manager, customer support team, and a team of engineers.
- You will collaborate with other teams (such as product, UX, and other engineering teams) to deliver the highest quality experience on all platforms.
- You will provide code reviews for your fellow team members.
- You, along with your team members, will own and maintain the production systems that you build over the long term, be on-call for production issues, and steer the future direction of the components.
- Participating in your team’s on-call rotation, triaging and addressing production issues as they arise.
Basic Qualifications
- You have 3+ years of development experience working on customer-facing SaaS applications and web-based systems.
- Proficiency in at least one modern programming language (e.g., Python, Java, TypeScript/JavaScript, Go, or Ruby)
- You have experience working in an agile environment with iterative development and fast feedback.
- Experience with modern AI assisted coding environments such as Cursor, Claude, Windsurf, etc.
- You have experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.
- Solid understanding of web or service development basics (APIs, HTTP, JSON, REST)
- Familiarity with version control and collaborative workflows (Git, pull requests, code reviews)
- Clear, concise communication and a collaborative, growth-oriented attitude
- Test-first mindset: can write unit/integration tests and reason about correctness
Preferred Qualifications
- Bachelor’s degree in Computer Science or related field, or equivalent practical experience
- Public cloud engineering on AWS (preferred)
