Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
Enablement has become a core lever in modern SaaS, especially for platforms that ship frequent releases and sell through multiple routes (direct teams, partners, and customer-facing groups). This Technical Enablement Manager role sits at the intersection of product change and commercial execution, translating Commerce-focused, AI-led capabilities into learning and readiness that can be applied consistently across regions and audiences.
For a SaaS career, the work builds durable strengths in release readiness, cross-functional operating cadence, and measurable adoption—skills that travel well across Product Marketing, Revenue Enablement, and Customer Education. The emphasis on scalable frameworks, governance, and metrics aligns with how SaaS organizations reduce time-to-value and keep go-to-market teams aligned as products evolve. Exposure to instructional design concepts and enablement tooling also supports a broader trajectory into enablement operations or portfolio-level programs.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Lead the Future of Product Enablement for AI-Powered Commerce.
Are you passionate about turning complex products into simple, impactful learning experiences? As Coveo’s Technical Enablement Manager for Commerce, you’ll empower our global teams, partners, and customers to adopt cutting-edge AI solutions. In this role, you’ll lead enablement initiatives that drive readiness, alignment, and success across every product release.
You’ll collaborate across teams, design scalable enablement frameworks, and transform product knowledge into powerful learning experiences that fuel growth. Come shape how the world learns, adopts, and delivers on Coveo’s Commerce platform.
As one of our Technical Enablement Manager, you will:
Lead the enablement strategy for all Commerce product releases, ensuring internal and external readiness.
Partner with Product, Marketing, and Education teams to translate new features into effective enablement experiences.
Build and optimize scalable frameworks and processes for readiness milestones, communications, and assets.
Act as the main liaison for enablement across the Commerce line of business, ensuring alignment with go-to-market strategy.
Develop and maintain engaging learning resources, demos, and workshops for internal teams, partners, and customers.
Define and measure key success metrics to continuously improve enablement effectiveness.
Here is what will qualify you for the role:
Proven experience in product enablement, operations, or software implementation - ideally in SaaS or B2B technology.
Demonstrated success leading cross-functional release readiness programs that align Product, Marketing, and Customer Success Teams.
Familiarity with considering GTM teams and internal functions as key learning audiences when designing enablement strategies.
Excellent organizational, communication, and program management skills in fast-paced, evolving environments.
What would make you stand out:
Experience in Commerce technology, AI-driven ecosystems, or customer experience platforms, with an ability to connect product value and narrative to releases and features.
Familiarity with adult learning principles, instructional design, and enablement tools such as LMS platforms or learning analytics.
Proven ability to design and implement process frameworks or governance models across distributed teams.
Strong analytical mindset with a focus on measuring enablement impact and continuously improving learning effectivenes
Do you think you can bring this role to life? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
li-remote
