Why This Job is Featured on The SaaS Jobs
Workplace Experience roles are becoming a core capability in SaaS companies that operate with distributed teams, where day to day coordination, onboarding, and connection are delivered through systems rather than physical offices. This position is notable because it treats the virtual workplace as an owned product area, with clear scope across community spaces, events, and employee support for a Philippines based group within a global organisation.
For a SaaS career, the value sits in learning how internal operations scale when headcount grows across geographies. The remit touches vendor management, budgeting, and cross functional coordination with IT, Legal, Finance, and Talent, all common interfaces in subscription businesses that rely on consistent processes. Experience designing repeatable rituals and onboarding flows also translates well into broader People Operations and Employee Experience paths in SaaS.
This role tends to suit someone who enjoys building structure from ambiguity and prefers proactive problem solving over reactive administration. It aligns with professionals who like combining hospitality instincts with operational detail, and who are comfortable influencing without formal authority in a remote first environment. It also fits candidates looking to deepen expertise in distributed work practices and the tooling that underpins them.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Workplace Experience Specialist
Department: Not provided
Employment Type: Full Time
Location: Philippines
Reporting To: Mia San Miguel
Description
Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps.
Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we empower project teams to map, measure, and manage site activity.
Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of
BI Group's Excellence in Customer Experience award and
Inspiring Workplaces of Australasia, being recognized as a
Fast Company and
BuiltIn Best Place to Work. You can learn more about us on
Glassdoor.
Your Mission
As the Workplace Experience Specialist, you'll own the virtual workplace experience for our Philippines-based team. Your mission is to create a vibrant, connected remote culture where people feel valued, supported, and can do their best work - anticipating needs, designing creative solutions, and ensuring no one feels disconnected despite the distance.
You are a strong multi-tasker with a hospitality mindset and your exceptional communication skills enable you to connect effortlessly with remote colleagues across all levels, making everyone feel valued and heard. With an innate attention to detail, you spot opportunities to enhance the virtual workplace and ensure nothing falls through the cracks. You thrive on tackling challenges head-on and finding innovative solutions that create exceptional employee experiences in a fully remote environment.
Key Responsibilities
Virtual Workplace & Culture
- Own the virtual workplace experience for the Philippines team, including digital community spaces, virtual events, and connection opportunities - ensuring everyone feels included and engaged before anyone has to ask.
- Proactively identify opportunities to improve the remote employee experience, implementing creative solutions that make people's workdays better and foster genuine connection.
- Design and deliver engaging virtual events, team celebrations, cultural activities, and social gatherings that bring people together and build community across distance.
- Create and maintain digital spaces and rituals that replicate the warmth and energy of physical offices, adapting in-person traditions for virtual success.
- Own relationships with remote work vendors and service providers; anticipate and communicate updates that impact the team experience.
- Manage workplace experience budget independently, including forecasting and vendor negotiations for virtual events, recognition programs, and remote work support.
People & Employee Support
- Own the new starter onboarding process for Philippines hires, ensuring every new team member feels welcomed and set up for success from day one; align with global teams to maintain consistent experience.
- Serve as the primary point of contact for Philippines employees on all workplace-related matters, providing responsive support and creative problem-solving.
- Partner with IT, Legal, Finance, and Talent teams to spot gaps and champion improvements to the remote employee experience.
- Coordinate remote work logistics including equipment procurement, shipping, setup support, and workspace optimization.
- Manage employee lifecycle moments including welcomes, celebrations, transitions, and farewells with personal touches that show people they matter.
- Support ad-hoc Employee Experience and People team projects.
Your Skills
- 2+ years of experience in employee experience, office management, community management, or similar roles, ideally in a tech or fast-paced environment.
- You bring hospitality experience (events, customer service, community building, or similar) or a proven hospitality-first mindset to everything you do; you create exceptional experiences with an eye for detail.
- Proven experience supporting remote or distributed teams, with strong ability to build relationships and create connections virtually.
- You are a proactive self-starter and are comfortable operating in ambiguity.
- You've successfully planned and executed events, online team activities, or in-person meet-ups.
- You're comfortable managing budgets, working with vendors, and making decisions about remote workplace operations independently.
- Strong proficiency with digital collaboration tools (Slack, Zoom, Google Workspace, HiBob, etc.) and ability to learn new platforms quickly.
- Excellent written and verbal communication skills in English.
Benefits
- Employee share options
- Annual professional development budget and leave
- The opportunity to take part in our mentorship program
- HMO gold medical insurance
- Mental health resources
- WFH equipment provided & monthly WFH allowance
- Paid maternity and paternity leave policies
- Paid vacation and sick leave
