Why This Job is Featured on The SaaS Jobs
Propeller sits in a distinct corner of the SaaS ecosystem: a product-led platform where software is tightly coupled with real-world data capture (drones, surveying inputs) and where customer outcomes depend on the quality of geospatial processing. A Geospatial Specialist role like this highlights how modern SaaS businesses increasingly blend domain expertise with scalable service delivery, especially when the “product” includes data pipelines and accuracy guarantees rather than pure application workflows.
For a SaaS career, the value here is in learning how technical operations, customer support, and product usage intersect. Work that spans photogrammetry QA, troubleshooting customer capture issues, and routing questions through support channels builds a practical understanding of how SaaS teams maintain trust in outputs at scale. The cross-functional collaboration described (with product, engineering, and sales) is also a common SaaS operating model, and experience navigating it tends to transfer well across data-heavy SaaS categories.
This role suits professionals who enjoy structured problem-solving with incomplete inputs and who like being close to end users while still working deeply in technical subject matter. It will particularly resonate with those drawn to geospatial data, measurement accuracy, and the operational mechanics behind reliable SaaS delivery.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Geospatial Specialist
Department: Data Success
Employment Type: Full Time
Location: Philippines
Description
Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps.
Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we empower project teams to map, measure, and manage site activity.
Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of
BI Group's Excellence in Customer Experience award and
Inspiring Workplaces of Australasia, being recognized as a
Fast Company and
BuiltIn Best Place to Work. You can learn more about us on
Glassdoor.
Your Mission
You’ll be helping Propeller to transform the way worksites around the world use drone data. You'll play a critical role in a rapidly growing, high-tech startup, solving real problems every day - and having fun while you're at it.
As a Geospatial Specialist, you’ll make sure we empower everyone of our customers to accurately manage and measure their site with Propeller. You’ll help our customers get fast, accurate data that they can trust, and support users by answering their questions and helping them find solutions to their problems.
About You
You’ll love helping people solve problems and have experience aiding customer success teams deliver high quality support across the globe. You’ll spend a lot of your time answering questions from customers via our support channels, and delegate them to the right team members when appropriate.
You’ll be data driven with a bias towards action and a deep expertise in remote sensing and co-ordinate systems. You’ll have experience processing photogrammetric data into topographic maps; ensuring accurate outputs through quality assurance checks.
You’re a collaborative team player and enjoy working closely with others on the Data Success team, as well as many teams in Propeller around the globe. This will include our product gurus, software engineering experts, and incredible sales team.
What's our team all about?
Learn more here.
Your Skills
- Exceptional research, analysis, and problem-solving skills.
- You have experience with remote sensing, photogrammetry, point clouds, ground control points, and surveying.
- A degree in GIS and/or Surveying.
- Data-driven with a bias towards action.
- Comfortable working in an unstructured environment that requires solving complex issues with incomplete data and little direction.
- Amazing people skills that help you work effectively with people from all levels of business. You’re a great communicator and enjoy working as a part of a team.
- You’re genuinely excited by what technology can do for people.
- A motivated, hardworking attitude and some serious hustle.
- Helpful, can-do attitude.
Responsibilities
- Aiding our global customer success team in delivering high quality support.
- Collaborating closely across many parts of the organisation.
- Processing photogrammetric data into topographic maps; ensuring accurate outputs with automated and manual quality assurance checks.
- Helping customers address issues with their data capture or outputs.
- Answering questions from customers via our support channels, and delegating them to the right team members, where appropriate.
- Using your knowledge of GIS or CAD based software to produce site designs, and interpret drone captured information, as well as traditional GPS topographic surveys.
Benefits
- Employee share options
- Annual professional development budget and leave
- The opportunity to take part in our mentorship program
- HMO gold medical insurance
- WFH equipment provided & monthly WFH allowance
- Paid maternity and paternity leave policies
- Paid vacation and sick leave