Why This Job is Featured on The SaaS Jobs
This backend role stands out in the SaaS ecosystem because it sits at the infrastructure layer of a cloud native, enterprise oriented product where performance, permissions, and security are core to the customer experience. Building systems that make knowledge accessible across many contexts typically implies complex integrations, multi tenant considerations, and strict access control, all of which are recurring themes in modern B2B SaaS.
For a long term SaaS engineering path, the work maps closely to the capabilities that scale across companies and domains: designing distributed services, shaping data models that support indexing and retrieval, and treating reliability and observability as product features. The emphasis on balancing “instant” user experience with cost tradeoffs also reflects a common SaaS operating reality, where unit economics and platform efficiency influence technical decisions as much as architecture does.
This position is best suited to an engineer who prefers end to end ownership from design through production and is comfortable writing design docs and making explicit tradeoffs. It will fit someone who enjoys cross functional prioritisation and either mentoring others or learning within a team that values pragmatic execution alongside sound systems thinking.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
Glean is looking for Backend/Infrastructure engineers to build a highly performant, scalable, secure, permissions-aware system that makes all the relevant enterprise knowledge readily available to employees in all contexts of their work. The role provides ample opportunities to work on various aspects of building a modern cloud-native application stack using the latest best practices - examples of some technical challenges you can work on are building a scalable, reliable distributed system and underlying storage, a unified application framework and data model that makes it easy to index diverse sources of information, end-to-end aspects of security - application layer, platform layer as well as IT security, laser focus on making the experience feel instant, while at the same time balancing the system cost implications, and tooling for comprehensive monitoring and deployment of the system in multiple cloud environments.
You will:
- Own impactful infrastructure problems from inception and architecture to production launch
- Write well thought out design documents and robust, high-quality and well-tested code
- Work collaboratively with a strong team to identify the most impactful projects we should be prioritizing in our roadmap
- Mentor more junior engineers or learn from battle tested ones
About you:
- BA/BS in computer science, or related degree
- Minimum 3+ years of experience working on infrastructure for distributed systems or cloud-native applications
- Thrive in a customer-focused, tight-nit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
- A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features
- Strong coding skills (for example in Go/Python/Java/C++ etc) with an emphasis on designing for reliability and scale, and writing well-tested components
- Familiarity with cloud native development practices in GCP/AWS/Azure is a plus
Location:
- This role is in person in Bangalore, India
Compensation & Benefits:
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
