Why This Job is Featured on The SaaS Jobs
Sales Development remains one of the clearest entry points into revenue work in SaaS, and this listing is a representative example of how modern outbound is run in a product-led, metrics-driven environment. The remit spans research, multi-channel prospecting, and demo-setting for Account Executives, with a clear expectation of disciplined activity tracking in Salesforce and related tooling.
For a SaaS career, the value is in learning the operating system of a subscription business: how pipeline is created, how qualification standards shape downstream conversion, and how messaging is refined through repeated market conversations. Exposure to structured KPIs, CRM hygiene, and sales engagement platforms builds a foundation that transfers across SaaS segments, whether progressing toward closing roles, account management, or revenue operations.
This role tends to suit early-career professionals who prefer clear goals, frequent feedback loops, and repetition as a path to mastery. It also fits career switchers bringing resilience from non-tech sales or curiosity from technical backgrounds, since the work rewards both persistence and the ability to translate a software product into practical outcomes. The Austin hybrid schedule and initial in-office training signal a hands-on ramp for candidates who learn best through proximity and coaching.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive.
** If you come from a non-tech sales background (such as car sales, insurance sales, phone sales, logistics sales, or similar) or a technical background (cybersecurity, computer science, IT, or similar) and are excited to take a next step into a tech sales career... we'd love to have you apply! **
Location - Austin, TX (Downtown Austin) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required. For your first month while training, being in office daily is required.
What You’ll be Doing
- Grow your individual book of business by proactively generating new qualified leads
- Identify, connect with, qualify, sort, and track leads
- Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
- Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
- Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
- Maintain knowledge of market conditions and competitive activities
- Other duties as needed
About You
- Competitive eagerness to set yourself apart and achieve success
- Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
- Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
- Excellent listening and analytical skills to assess the interests of prospects
- Experience meeting minimum call volume and/or talk-time goals
- Strong organizational skills and ability to manage time and workload
- Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
- Coachable and eager to learn, with a solid work ethic and positive attitude
- Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
- Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives
- No degree requirement
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community
- We honor your flexibility needs with full-time work that is hybrid remote
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
- We help you prepare for your financial future with our 401(k) plan
- We prioritize your work-life balance with our unlimited PTO
- We reward your work with opportunity for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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