Why This Job is Featured on The SaaS Jobs
Netomi sits in the enterprise SaaS segment where customer experience workflows are increasingly being automated with AI. A full stack SDE I role in this category tends to be close to product surfaces that matter to revenue retention, such as agent configuration, integrations, and operational tooling, because the platform must work reliably across varied enterprise environments and use cases.
For a SaaS engineer, the career value here is the chance to build end to end capabilities that connect UI decisions to API design and production behavior. Work spanning Node.js services and React or Vue front ends builds a practical understanding of how SaaS features are shipped, instrumented, and maintained over time, including the quality habits that keep multi tenant platforms stable. Exposure to deployment, monitoring, and basic AWS workflows also supports a progression toward owning services rather than only contributing code.
This role fits an early career developer who prefers broad product engineering over a narrow specialty and who learns best by iterating on real customer facing systems. It should appeal to someone comfortable collaborating with product, design, and QA, and who enjoys debugging and improving existing codebases as much as building new functionality.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
We are looking for a Software Engineer with experience in Full-stack development. We are looking for someone who brings in experience of coding, fixing, executing and versioning existing code for applications. We are looking for someone who is ready to think beyond and is ready to take bigger responsibilities. If you're passionate to solve real time fundamental problems, explore, learn and work on technologies out of scope, Netomi is the perfect place for you.
\n
Responsibilities
* Build and maintain full-stack features using Node.js (backend) and React/Vue (frontend).
* Develop and integrate REST APIs, ensuring performance and reliability.
* Collaborate with product, design, and QA to deliver features end-to-end.
* Debug issues, fix bugs, and ensure code quality through testing and reviews.
* Contribute to deployments, monitoring, and basic cloud (AWS) workflows.
Requirements
* 2–3 years of experience in software development.
* Working knowledge of Node.js and building backend APIs.
* Experience with React and/or Vue.js (components, state management, API integration).
* Understanding of REST APIs, basic system design, and data structures.
* Familiarity with Git, debugging, and collaborative development workflows.
Nice to Have
* Experience with TypeScript.
* Basic exposure to AWS or cloud platforms.
* Familiarity with Docker or CI/CD pipelines.
* Understanding of testing frameworks (unit/integration).
* Awareness of performance and security best practices.
What We Value
* Ownership and willingness to learn
* Ability to work in a fast-paced environment
* Writing clean, maintainable code
* Strong problem-solving mindset
* Good collaboration and communication
\n
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
