Why This Job is Featured on The SaaS Jobs
This role stands out in the SaaS ecosystem because it sits at the intersection of cloud-delivered workspace technology and the underlying protocols that make subscription products usable at scale. The scope spans enterprise VDI and DaaS environments, with explicit focus on ICA and HDX optimisation across varied networks and endpoints, a domain where SaaS reliability is experienced directly by end users.
For a long-term SaaS career, the work offers durable leverage: performance engineering, capacity planning, and architecture decisions that translate across cloud platforms and product lines. Leading protocol enhancements and virtual channel development also builds a practical understanding of how distributed systems behave under real customer load, while cross-functional work with networking, cloud, and product teams mirrors how mature SaaS organisations ship improvements without regressing stability.
The position is best suited to an engineering leader who prefers deep technical ownership alongside people management, and who is comfortable setting direction rather than only executing tickets. It will appeal to professionals motivated by measurable outcomes such as latency, bandwidth efficiency, and secure transport, and who enjoy collaborating across infrastructure and product boundaries to improve user experience.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
HDX Strategy & Architecture
- Define and drive HDX strategy across enterprise VDI/DaaS environments
- Architect solutions around ICA/HDX protocols (EDT, TCP, UDP optimization)
- Design for high-definition user experience across devices and networks
Engineering Leadership
Lead teams working on:
- HDX protocol enhancements
- Virtual channel development
- Client-server performance tuning
- Mentor engineers and drive design reviews (very aligned with your leadership style)
Cross-functional Collaboration
- Networking teams (ADC / NetScaler)
- Cloud teams (Azure, AWS DaaS)
- Product & PM teams
Capacity Planning & Scalability
- Forecast user load and bandwidth needs
- Optimize server density and cost efficiency
- Ensure consistent experience at scale
Security & Compliance
- Ensure secure HDX transport (TLS, Secure ICA)
- Define policies for data protection and endpoint control
Systems & Networking
- Strong understanding of:
- TCP/UDP, QoS, WAN optimization
- Windows OS internals
Leadership
- Experience managing engineering or platform teams
- Ability to drive architecture and long-term vision
Qualifications
8–15+ years in Citrix / VDI / virtualization
- Experience designing large-scale Citrix environments
- Certifications (nice to have):
- Citrix CCE-V / CCP-V
- Azure / AWS architecture certs
- Strong debugging and performance engineering background
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.