Why This Job is Featured on The SaaS Jobs
Gong’s products sit squarely in the B2B SaaS ecosystem, where design quality is often measured by how well it supports complex, high-stakes workflows for revenue teams. Featuring a Senior Product Designer role here highlights a kind of SaaS design work that goes beyond interface polish and into shaping how customers operate inside a core system of record.
For a SaaS-focused designer, the role signals meaningful exposure to end-to-end product design in an environment that values research, prototyping, and iterative validation. Work on scalable UI patterns and design guidelines is particularly transferable across SaaS companies, since design systems, consistency, and workflow clarity tend to compound in value as products expand in surface area and user segments.
This role tends to fit designers who prefer owning a defined product area while partnering closely with product and engineering to move from problem framing to shipped outcomes. It also suits professionals who are comfortable translating complicated domain requirements into simple experiences and who want their craft to be evaluated through usability, adoption, and product impact rather than aesthetic novelty.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
We’re seeking a highly motivated, Senior Product Designer to play a key role in designing, exploring, and continually delivering innovative solutions and experiences.If you have a passion for creating innovative products and thrive on identifying and solving user needs, we want you!
You'll Own:
- Drive the user experience and design for one of Gong’s key product areas.
- Lead end-to-end design processes- from ideation and wireframes to polished, high-fidelity designs.
- Champion user-centered design principles and act as the voice of the user across the product lifecycle.
- Help shape and refine Gong’s UI pattern libraries and design guidelines.
- Take ownership of creating intuitive, scalable, and impactful product experiences.
You'll Solve:
- Research and deeply understand complex user problems in B2B SaaS environments.
- Transform complicated workflows into elegant, simple, and easy-to-use solutions.
- Balance strategic thinking with attention to detail while designing flows and interfaces.
- Collaborate closely with Product Managers and Engineers to bring ideas to life.
- Use prototyping, user research, and testing methodologies to validate and improve solutions.
You'll Impact:
- Create exceptional UX experiences that turn users into loyal advocates and “raving fans.”
- Influence how revenue teams worldwide work more productively and make smarter decisions.
- Contribute to products used by more than 4,500 companies globally.
- Help build innovative AI-powered experiences that drive measurable business outcomes.
- Be part of Gong’s “Own. Solve. Impact.” culture by delivering meaningful product and customer impact.
- 5+ years of experience designing flows, experiences, and UI for web and mobile products, preferably in B2B SaaS.
- Strong skills in both rapid and high-fidelity prototyping.
- Experience creating clear, intuitive, and user-friendly designs.
- A highly creative and self-driven mindset with strong problem-solving abilities.
- Ability to simplify complex challenges into elegant solutions.
- Passion for crafting exceptional user experiences.
- Experience with user research methodologies and usability testing.
- Proficiency with Figma and other design tools.
- Strong collaboration and interpersonal skills.
- Excellent communication, presentation, and organizational abilities.
- High level of written and verbal English.
- Portfolio showcasing recent relevant work.
- Degree in a related field (Design, Human Factors Engineering, Cognitive / Applied Psychology)- an advantage.
What makes the Product Design department at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.”
Being a Product Designer at Gong is all about engaging with customers, understanding their needs, and building great products to address those needs. We have empowered teams. Each product designer works closely with a product manager and an engineering team to drive forward an agenda or domain. The pod is responsible for working with customers, iterating towards a great solution, and driving it towards success. There are many amazingly talented PDs to work with, collaborate, learn from, and contribute from your own knowledge.
We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.
If these considerations are important to you when choosing a work place, we'd love to see you with us.
To review Gong's privacy policy, visitwww.gong.io/privacy-policy/ for more details.
