Why This Job is Featured on The SaaS Jobs
This Technical Operations Manager role stands out for professionals tracking how SaaS-style operating models are applied to high-traffic digital products. While the company is in mobile gaming rather than B2B software, the work resembles modern SaaS live operations: coordinating frequent releases, running controlled experiments, and maintaining reliable promotion and event pipelines across product, engineering, and QA.
Long term, the career value comes from building repeatable operational systems around shipping and measurement. Ownership of release readiness, QA coordination, scheduling, and post publish monitoring develops strong intuition for risk management and change control, both central in subscription and usage-based SaaS environments. The emphasis on eliminating manual work with AI tools, scripts, and process redesign also maps directly to how SaaS teams scale throughput without scaling headcount, and how operational knowledge becomes durable through documentation.
The role is best suited to someone who enjoys being the connective tissue across functions and prefers structured problem solving over purely reactive support. It fits a mid level operator who can translate ambiguous requests into clear workflows, is comfortable working in tooling like Jira or Monday, and wants hands-on responsibility for improving how teams execute experiments and launches.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Technical Operations Manager
- Operations
- Tel Aviv, Israel
- Mid
- Full-time
Description
Moon Active is one of the world's fastest-growing mobile game companies, providing entertainment to millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.
We're looking for a motivated and talented Technical Operations Manager to join our team. As a Technical Operations Manager you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You will be in charge of all related technical aspects to enable Events & Promotions both inside and outside the game.
Responsibilities
- Manage the full lifecycle of features and events from technical readiness through release, QA, calendar scheduling, and post-publish monitoring
- Identify repetitive or manual steps in workflows and actively work to eliminate them using AI tools, scripts, and process redesign
- Act as the operational link between Product, Engineering, and QA, ensuring smooth handoffs
- Systematically document processes, decisions, and learnings in a manner that elevates team capability and reduces dependency on individual knowledge
- Take an active role in translating operational expertise into structured, AI-powered processes that extend the team’s capabilities at scale
Requirements
- 2+ years in a technical operations, live ops, or production management role
- First degree in Industrial engineering or similar
- Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents)
- Self-driven and proactive, with a strong ability to identify and fix issues independently
- Capable of writing clear, complete, and actionable process guides and documentation
- Passionate about AI tools and workflow automation
Advantages:
- Experience with live game operations (events, A/B testing, publishing pipelines)
- Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar)
- Familiarity with configuration-based systems
- Experience writing or improving operational SOPs
