Why This Job is Featured on The SaaS Jobs
Global Head of Benefits roles are increasingly central in SaaS and adjacent tech companies as workforces become more distributed and hiring footprints span multiple regions. This listing stands out because it treats benefits as a global operating system, not a set of local plans, with explicit scope across the US, EMEA, and APAC and direct alignment with senior leadership through Total Rewards.
For SaaS career builders, the long-term value is in learning how people programs scale when headcount grows and compliance complexity multiplies. Owning vendor strategy across health, retirement, disability, and related programs builds a playbook that transfers across subscription businesses where retention and predictable operations matter. The emphasis on program design, communication, and policy architecture also develops the narrative and change-management skills that become important when companies evolve their employee experience alongside product and market expansion.
This role is best suited to a benefits leader who enjoys operating at the intersection of strategy and execution, with comfort moving between regulatory detail and executive-level decision making. It will fit someone motivated by building repeatable global frameworks and leading a small specialist team while partnering broadly across People and business leadership.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Team
OpenAI’s People team aims to hire, engage, and retain world-class talent who will safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Benefits team is an important subset of the HR team and is responsible for creating and delivering best in class, innovative benefits, and experiences for a rapidly growing employee population, both in and out of the US.
About the Role
We're looking for a Global Head of Benefits to lead and improve our benefits programs, policies and processes, focusing on the US, EMEA and APAC teams. As part of this role, you’ll manage a small team of benefits professionals and support team growth over time.
You'll create and drive the design, delivery, and communication of benefit programs, policies and processes to support attracting and retaining talent. Reporting to our VP of Total Rewards, you'll be responsible for designing global benefit constructs, based on statutory and regulatory requirements for multiple countries. You’ll partner with the most senior leaders of the company to align benefit philosophy and business strategy. You’ll have complete management over the global vendor relationships that span across benefits, retirement, disability and perks.
In this role, you will:
Drive Strategic Vision - Lead the design and administration of comprehensive employee benefits programs—ranging from health insurance to wellness initiatives—to ensure our employees feel valued and supported.
Craft Compelling Narratives - Develop and articulate a rewards philosophy that resonates with every level of our organization, integrating total rewards strategies with our employee value proposition and diversity, equity, and inclusion initiatives.
Collaborate for Impact - Partner with senior leadership and People teams to identify key opportunities for enhancing our rewards offering.
Empower Your Team - Lead and mentor a talented group of benefits and People professionals, fostering a culture of development and growth.
Ensure Compliance - Take ownership of all compliance and regulatory updates, ensuring our programs meet necessary standards globally.
We’re looking for a blend of this experience:
8-10 years of experience in benefits strategy and operations, with a strong record of designing and implementing successful global programs.
Experience leading global teams of 5+ colleagues in the realms of benefits, rewards, or global mobility.
Expertise in navigating compliance and regulatory requirements surrounding global benefits programs.
A results-driven approach paired with outstanding analytical and project management capabilities, creative problem solving, and with a focus on continuous improvement.
Leading change and driving programs at a global scale with high-growth expansion.
Location and Workplace
This role is based in the Mission Bay, San Francisco, CA office. We use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays. We offer relocation assistance to new employees.
Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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