Why This Job is Featured on The SaaS Jobs
HR Business Partners play an outsized role in SaaS because operating models shift as product lines evolve, teams reorganize, and compliance expectations tighten across distributed workforces. This listing stands out for its emphasis on partnering directly with business unit leadership, using diagnostics and people strategy to improve organizational effectiveness, which is a common pressure point in subscription businesses managing multiple functions and geographies.
For a SaaS career, the role builds durable capability in translating business needs into HR programs that scale. Exposure to trend and metric analysis, change management, and performance coaching supports a data-informed approach that is increasingly expected in cloud companies. The remit across employee relations, workforce development, and policy interpretation also develops breadth that transfers well across SaaS environments, where HR often serves as a connective layer between leadership, legal, and operational execution.
This position suits an HR professional who prefers consultative work over transactional processing and is comfortable moving between strategic advising and hands-on follow-through. It aligns with someone who values discretion and structured judgment in sensitive matters, and who wants regular proximity to leaders while still operating independently in a remote setting.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Job Description
DUTIES & RESPONSIBILITIES:
- Partner with business unit leadership and management teams to improve organizational effectiveness by diagnosing issues in the workplace and identifying appropriate strategies to resolve problems, improve team performance and effectiveness, and development of people strategies that support the business needs.
- Serve as a trusted advisor/resource/consultant to leaders and employees in all HR areas including employee development, employee relations, recruitment and selection, diversity and inclusion, policy and procedure interpretation, performance management, workforce development, and change management.
- Provide day-to-day performance management guidance to business unit leaders (coaching, counseling, career development, corrective action, etc.).
- Manage and resolve complex employee relations issues by conducting effective, thorough and objective investigations.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal team as needed/required.
- Analyze trends and metrics in partnership with business unit leadership and other internal HR team members to develop solutions, programs and policies.
- Maintain effective level of business literacy about the business unit’s financial position, strategic plans, and culture.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
· Experience:
- Bachelor’s degree or equivalent work experience. HR certification preferred,
- Minimum 5-8 years of experience in a HR role
- Demonstrated ability to build effective work relationships with all levels within the organization required.
- Strong verbal and written communication skills to effectively interact with employees.
- Must be able be hands-on and think strategically and execute tactical project plans.
- Strong ability to exercise discretion, judgement, tact, and poise in handling highly sensitive and confidential information.
· Other Skills:
- Excellent verbal and written communication, organization and follow up skills
- Demonstratable ability to build long term relationships and trust with managers, teams, and applicants.
- Excellent relationship building skills and ability to work both individually and as a member of a team are necessary.
- Proven ability to handle multiple tasks with minimal supervision.
- Ability to work effectively within a fast-paced, deadline-driven environment
WORKING CONDITIONS:
- Normal office environment
- Extending viewing of computer screens
- Some overnight travel may be required
ESSENTIAL FUNCTIONS:
- Spends time at a computer workstation and desk.
- Moves throughout department or other locations to access or exchange information.
- May involve carrying loads up to 50 lbs. and being able to remain in a stationary position.
- May involve lowering oneself to file, and reaching, twisting or turning.
- Involves handling office materials, typing, writing and other tasks that require manual dexterity.
- Continuous listening.
- Ability to communicate information.
- This job may require accommodating different bodily movements and physical abilities
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
Why Work Here?
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
