Why This Job is Featured on The SaaS Jobs
Why this Role is Featured on The SaaS Jobs
SaaS products increasingly win on ecosystem depth, and this role sits directly in that layer by building and evolving a native Salesforce integration. Work like this is central to how SaaS companies reduce friction in customer workflows, keep data consistent across systems, and turn a product into a platform that fits into established revenue and support stacks.
For a SaaS engineering career, integrations experience compounds. It develops practical judgment around APIs, auth patterns, data synchronization, and reliability, alongside the less visible work of defining contracts and writing specifications that other teams can build against. Because Salesforce is a common system of record in B2B SaaS, the patterns learned here tend to transfer across categories, from comms and support tooling to billing and analytics.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
As a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad’s native Salesforce integration, along with other critical apps. These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutual customers have a seamless unified experience. You’ll collaborate closely with engineering, product, and business leaders, as well as external stakeholders, with a particular focus on enhancing our Salesforce integration.
This position reports to our Director of Engineering in out Buenos Aires office.
What you’ll do
- Develop and maintain Dialpad’s Salesforce integration.
- Contribute to the development of other Dialpad integrations.
- Write architectural design & specification documents.
- Develop well-tested features with appropriate test hooks, resulting in low defect reports.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Assist with emerging Agentic AI technologies & initiatives.
- Tech Stack: Apex, Python, Vue.js, Redis, Google Cloud.
Skills you'll bring
- 3+ years of professional experience as a Software Engineer.
- Experience with at least one object-oriented programming language, especially Java or Python.
- Experience with Agile development methodologies.
- Testing, debugging, and troubleshooting skills.
- Effective communication skills.
- Collaborative & team player, but also able to work independently & autonomously.
- Pragmatic approach to solving problems while balancing business goals.
- Agentic AI experience.
- Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks.
- Salesforce experience.
- Apex programming language experience.
- Experience building integrations.
- Proficiency with ETL data pipelines.
