Why This Job is Featured on The SaaS Jobs
This Senior Product Analyst role stands out as a clear example of how mature SaaS businesses operationalise product decision-making through analytics. The remit sits at the intersection of product strategy, customer behaviour, and executive-level prioritisation, reflecting a SaaS environment where instrumented usage data and measurable outcomes shape roadmap choices rather than opinion.
For a long-term SaaS career, the work builds durable strengths in product analytics: forming business cases, defining success metrics, and tracking impact over time. Ownership of dashboards and underlying datasets also signals exposure to the less visible but career-defining layer of SaaS operations, namely data quality, governance, and consistent reporting. Close partnership with product managers and engineers reinforces the cross-functional habits that translate well across subscription products and recurring-revenue models.
The role is best suited to an analyst who prefers influence through evidence, enjoys synthesising messy signals into narratives leaders can act on, and is comfortable balancing deep dives with ongoing metric stewardship. It will fit someone who wants to be embedded in product leadership conversations while remaining hands-on with SQL-driven analysis and analytics tooling.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
As a Senior Product Analyst, you will:
- Influence change by presenting product and customer data-driven insights to product management and senior leadership; confidently present the outcome of your analysis and make recommendations to executives and team leaders.
- Be the right hand of product and business leaders in building business cases for new product functionality, and tracking the effectiveness of the functionality over time; monitor key metrics, identify business trends and generate forecasts.
- Lead deep-dive analysis that will frame product strategy and product roadmap decisions.
- Foster our data-centric, continuous learning culture with your passion for telling stories with data; grow our best practices around reporting quality, data hygiene, and data governance.
- Own the design, development, and maintenance of ongoing dashboards and their underlying data sets.
- Work collaboratively with product managers and engineers to ensure the right data is generated and collected.
You should apply if you have:
- 5+ years of demonstrated experience working as a data or product analyst, preferably at a growing tech company.
- Degree in Industrial Engineering, Statistics, Economics or another quantitative field
- Confirmed ability to surface key insights that subsequently drove business changes with measurable lift in performance.
- Fluency in common statistical analysis methods; and specifically, the ability to quickly separate data from noise.
- Proficiency using SQL and Excel for data querying and manipulation; comfortable using additional data access and analysis tools.
- Experience with product analytics methodologies.
- Passionate about producing high-quality accurate analytics deliverables.
- Ideally, you are experienced in creating and maintaining dashboards using data visualization tools such as Tableau, Looker, or similar.
- Self-motivation, proactively going beyond the call of duty.
- Creativity and strategic thinking.
- The ability to work comfortably in a constantly evolving environment.
What makes the Product Analytics department at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions and build the best products that create radical impact. We call it “Own. Solve. Impact.”
Our decision-making process at Gong is based on data and not on hunches. Therefore you’ll get an opportunity to play a major part in the company's product strategy and operations and to analyze complex, non-trivial data generated in a fast-moving product, which tens of thousands of users use daily or weekly.
If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you!
About usWe encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.If these considerations are important to you when choosing a work place, we'd love to see you with us.To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.
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