Why This Job is Featured on The SaaS Jobs
SaaS companies that operate hybrid or office-based hubs depend on reliable workplace operations to keep product, go-to-market, and customer teams productive. This Office Assistant role sits at the intersection of employee experience and day-to-day execution, covering reception, vendor coordination, onsite logistics, and the practical details that keep an office functioning. For a SaaS organisation with cross-functional teams and regular external visitors, that operational layer is a meaningful part of how work actually gets done.
From a SaaS career perspective, workplace operations can be a strong platform for learning how modern software businesses run beyond the product itself. The scope touches onboarding and offboarding, internal events, procurement and inventory, service request handling, and stakeholder communication across functions. Those are transferable building blocks for progressing into office management, people operations support, or broader business operations roles commonly found in SaaS environments.
This role suits someone who prefers structured, service-oriented work with high day-to-day visibility and frequent in-person interaction. It will appeal to professionals who like coordinating multiple small workflows, maintaining standards, and being a dependable point of contact for employees and partners. A part-time, office-based setup also fits candidates seeking a consistent onsite rhythm rather than a fully remote track.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
Wrike is looking for a part-time Receptionist to join our Workplace Operations Team. In this role, you will be the face of our office, creating a welcoming and positive experience for employees, visitors, and partners. Reporting to the WPO Manager, you will play an important part in ensuring the office runs smoothly by providing day-to-day administrative and workplace support. This role is essential to maintaining an organized, vibrant, and service-oriented office environment that reflects Wrike’s values.
Your Impact:
- Welcome employees, visitors, and guests with a friendly, professional, and helpful attitude
- Act as the first point of contact at reception and help create a positive office experience
- Support the smooth day-to-day operation of the workplace and general office coordination
- Coordinate with vendors and assist with office-related services
- Manage and respond to administrative and workplace-related requests
- Support the planning and execution of internal events and office activities
- Provide travel and visitor support as needed
- Assist with employee onboarding and offboarding processes
- Handle courier, mail, and delivery services
- Manage kitchen supplies, snacks, and general office stock
- Support office supplies procurement and inventory management
- Assist with swag production and distribution
- Support health and safety processes and help maintain workplace standards
Your Qualifications:
- Excellent written and verbal communication skills in English and Czech
- Good organizational and time management skills
- Previous experience in administration, reception, or office support
- Ability to manage multiple tasks in a dynamic office environment
- Strong sense of responsibility and attention to detail
- Service-oriented mindset with a proactive and helpful approach
- Ability to work collaboratively as part of a team
Standout Qualities:
- A positive, upbeat, and welcoming personality
- A can-do attitude and willingness to support a variety of tasks
- Strong interpersonal skills and confidence interacting with employees, visitors, and vendors
- Proactive problem-solving approach
- Ability to create a warm, professional, and well-organized office atmosphere
Team Dynamics:
You will report to the WPO Manager and work closely with the broader Workplace Operations team. In this role, you will collaborate with internal employees, external visitors, and vendors, helping ensure a seamless office experience for everyone. You will join a supportive, service-driven team focused on creating a workplace where people feel welcomed, productive, and connected.
Our Work Style:
This is a part-time, office-based role at the center of Wrike’s workplace experience. You will work in a collaborative and dynamic environment where flexibility, teamwork, and a hands-on approach are key. The role involves daily interaction with employees, visitors, and service providers, with a strong focus on hospitality, coordination, and operational excellence.
Why Join Wrike?
- 5 Weeks of paid vacation
- Sick Leave Compensation
- 5 Paid Uncertified Sick Days
- 2 weeks fully paid w/ medical certificate, additional
- 4 weeks paid at 80% salary rate
- Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Meal Vouchers (CZK 220 per working day)
- Annual Prague Travel Card (Lítačka)
- Hybrid Working Model
- Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be Aleksandar Chernev, Senior Technical Recruiter.
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