Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
SaaS companies increasingly run on a dense layer of cloud identity, collaboration suites, and best of breed internal tools, and this IT System Administrator role sits at the centre of that operating system. The remit spans Microsoft 365 and identity workflows, Linux administration, networking fundamentals, and the integrations that keep teams productive and secure. For SaaS minded professionals, it reflects how modern internal IT intersects with security posture and business continuity rather than being limited to helpdesk or device management.
Career wise, the role builds durable SaaS infrastructure skills: service ownership, automation, and audit readiness work that maps closely to how subscription businesses scale responsibly. The mix of scripting, monitoring, and cross tool integration experience is broadly transferable across SaaS environments, especially where access controls, standardisation, and repeatable processes become critical as headcount and tooling expand.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it!
Our mission is to provide real-time Internet access for space-based assets, enabling a new era of data-driven exploration and innovation. With 33 satellites launched to date, Kepler operates the first commercial optical data relay constellation, enabling real-time, continuous space communications while supporting advanced on-orbit compute and hosted payload capabilities.
Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the boundaries of what’s possible in space. We believe great ideas come from diverse perspectives, and we’re committed to creating an environment where you can grow, lead, and make a global impact.
If you’re ready to reach higher, move faster, and do work that shapes the future space economy - this is your launchpad. Come build the future with Kepler!
What We Offer:
* Competitive compensation with a robust equity plan to share in our success.
* Comprehensive coverage for health, dental, and vision insurance—including dependents.
* Unlimited vacation, supportive parental leave policy, and company-wide holiday shutdown.
* Semi-annual company-wide parties and frequent in-office team events.
* Relocation packages available for approved roles.
* $1,500 annual professional development fund to support your growth.
* Fully stocked Toronto office kitchen with snacks, drinks, games and top-notch kitchen appliances.
* Town Halls, Celebration Calls, and Company-wide events to stay connected and engaged.
* We’re a certified Great Place to Work®, five years in a row!
We are looking for a hands-on IT System Administrator to help support, maintain, and improve our internal IT infrastructure, business systems, and operations.
This role is a strong fit for a senior IT generalist who enjoys variety, ownership, and solving practical problems across different systems. You should be comfortable working in a fast-paced environment, supporting a growing technical team, and taking ownership of technical work with limited oversight.
You will work across Linux systems, Microsoft 365, identity and access management, networking, SaaS tools, automation, and internal business system integrations. You will also help strengthen our security posture, audit readiness, and compliance-related IT processes.
We are not looking for someone who is a deep specialist in every area. We are looking for someone with strong technical judgment, solid hands-on experience, and the ability to take ambiguous problems and drive them to practical solutions.
What Success Looks Like
In your first few months, you will begin taking ownership of assigned systems and projects, helping resolve complex technical issues, improving documentation, and supporting teammates.
Over time, you will help improve infrastructure maturity, strengthen security and compliance-related IT processes, automate repetitive work, and build practical integrations that help teams across the company operate more effectively.
A successful person in this role is curious, hands-on, security-minded, comfortable with ambiguity, and able to move work forward without needing every step defined in advance.
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Key Responsibilities:
IT Operations and Service Ownership, 40%
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Support employee onboarding and offboarding, access provisioning, system configuration, and lifecycle management
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Coordinate operational changes and improvements across IT, Security, Engineering, business teams, and vendors
Systems, Identity, and Cloud Administration, 30%
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Manage Microsoft 365 services, including Entra ID, Exchange Online, SharePoint, Teams, access policies, groups, permissions, and identity workflows
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Monitor system health, performance, capacity, backups, and reliability
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Support cloud and SaaS services, including access controls, configuration, integrations, monitoring, and routine administration
Networking and Infrastructure, 15%
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Support internal infrastructure across servers, networking hardware, cloud services, identity systems, and business applications
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Troubleshoot switches, firewalls, VPNs, DNS, DHCP, routing, and internal connectivity
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Partner with Security and Engineering on infrastructure changes, network reliability, access controls, and operational requirements
Automation, Integrations, and Improvement, 15%
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Write and maintain scripts using Bash, Python, PowerShell, Ansible, or similar tools
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Build and improve integrations between internal systems, SaaS tools, identity providers, and business workflows
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Help evaluate, deploy, and administer enterprise tools, collaboration platforms, and workflow integrations
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Lead small improvement projects that strengthen reliability, documentation, compliance readiness, or team efficiency
Required Skills & Qualifications:
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4+ years of experience in systems administration, infrastructure, internal IT operations, managed services, or a related technical role
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Strong Ubuntu or Linux administration experience, including troubleshooting services, logs, permissions, packages, storage, certificates, and networking
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Hands-on experience with Microsoft 365, Entra ID, Exchange Online, SharePoint, Teams, access management, groups, permissions, SSO, Conditional Access, and enterprise applications
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Practical networking knowledge of DNS, DHCP, TCP/IP, routing, firewalls, VPNs, and internal connectivity
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Experience writing scripts or automations using Bash, Python, PowerShell, Ansible, or similar tools
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Ability to support secure IT operations, access controls, audit readiness, and compliance-related work
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Clear written and verbal communication, including the ability to explain technical decisions, risks, trade-offs, and recommendations
Bonus Points:
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Experience supporting audit readiness, security reviews, access reviews, or compliance-related IT requirements
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Experience with AWS services such as EC2, S3, IAM, VPC, CloudWatch, or Systems Manager
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Min: $89,062 CAD - Max: $139,062 CAD annually
Actual total compensation will be determined at the Company’s discretion and is based on a variety of job-related factors, which may include, but are not limited to, relevant knowledge, skills, experience, performance, and education and/or training. The Company encourages all qualified applicants to apply, even if the posted salary range does not align with their expectations, as it does not reflect our total compensation package.
Job Type: This is for a current vacancy
Employment Equity & Accommodation Statement
Kepler Communications is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals, including women, Indigenous peoples, persons with disabilities, members of visible minorities, and people of all sexual orientations and gender identities.
If you require accommodation during any stage of the recruitment process, please contact our People & Culture team at accommodation@kepler.space, and we will work with you to meet your needs.
