Why This Job is Featured on The SaaS Jobs
Backend engineering roles in SaaS increasingly sit at the intersection of product delivery and platform reliability, and this posting reflects that shift. Netomi operates an enterprise-focused, no-code agentic AI platform for customer experience, which typically implies multi-tenant architectures, strict security expectations, and integration-heavy workflows. For a Software Development Engineer early in a SaaS career, that context makes backend work less about isolated services and more about building foundations that support repeatable deployments across large customers.
The career upside is exposure to SaaS platform mechanics that transfer across modern B2B software companies. Work spanning REST APIs, SOA patterns, and scalable component design builds core skills for subscription platforms where uptime and performance directly affect renewals and expansion. The inclusion of non-functional requirements and AWS deployment work also signals practical learning around operability, incident prevention, and production readiness, areas that often differentiate engineers as they progress beyond feature delivery.
This role suits an engineer who wants breadth alongside coding depth, and who is comfortable balancing implementation with design discussions and defect triage. It aligns well with someone earlier-career who learns quickly in collaborative environments and prefers work that touches architecture, reliability, and delivery rather than staying narrowly within application-layer tasks.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
We are looking for a Software Engineer with experience in Java development. We are looking for someone who brings in experience of coding, fixing, executing and versioning existing code for applications. We are looking for someone who is ready to think beyond and is ready to take bigger responsibilities. If you're passionate to solve real time fundamental problems, explore, learn and work on technologies out of scope, Netomi is the perfect place for you.
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Responsibilities
- Assist in planning, design and execution of SOA backend platforms and mostly around REST based Web.
- Frameworks using JAVA (Spark, Spring, ORM).
- High-level and low-level design of the highly scalable components.
- Track defects and works with business owners and users to triage bugs and manage a backlog.
- Taking care of Non-functional requirements like Scale/ High Availability/Performance/Security.
- Build/Deployments/DevOps related work on AWS.
- Works collaboratively in a multi-disciplinary team environment; establishes and maintains professional networks with subject matter experts.
- Assist key technical advisors in defining the project roadmap.
Requirements
- Experience on SOA, Multitenant platforms, SaaS platforms (It’s a plus)
- 1-3 years’ experience – proficient in Java / J2EE
- Experience with Amazon web services or similar environment
- Experience on some scripting language for automated build/ deployments (It’s a plus)
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Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
