Why This Job is Featured on The SaaS Jobs
Senior Technical Recruiter roles matter in SaaS because product velocity and reliability depend on consistently hiring scarce engineering, product, and design talent. This listing stands out for its remit across core technical functions and its cross region scope spanning Argentina, Canada, and the US, a common operating model for SaaS companies balancing cost, coverage, and access to specialised skills. The hybrid setup and direct reporting line into global talent acquisition also signals a role embedded in the operating cadence rather than a purely transactional recruiting seat.
For a long term SaaS career, the value is in building repeatable, data informed hiring systems that can scale with changing headcount plans and evolving org design. Full lifecycle ownership across multiple disciplines develops judgement on role calibration, pipeline health, and stakeholder management, all of which transfer across SaaS environments. Exposure to consistent process and candidate experience work also maps closely to how SaaS companies measure and improve funnel conversion over time.
This role fits a recruiter who prefers end to end accountability and enjoys partnering closely with hiring leaders to shape decisions, not just fill requisitions. It will suit someone comfortable working across time zones and maintaining high touch communication while keeping process discipline. It is also a strong match for professionals who want technical recruiting depth with the option to broaden into adjacent functions as needs shift.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your role
We are looking for a passionate, driven Senior Technical Recruiter to join Dialpad. You’ll help scale our technical teams by managing and supporting full lifecycle recruiting for Engineering, Product, and Design. You’ll also have the opportunity to flex into supporting additional non-EPD organizations within the company.
You’ll own the full lifecycle of recruiting—sourcing, vetting, and hiring top talent—while building strong partnerships with hiring managers. By driving a consistent and data-driven process, you’ll help ensure we hire the best people to fuel our growth.
This hybrid position reports to the Sr. Manager, Global Talent Acquisition, and has the opportunity to be based in our Vancouver, Canada office.
What you’ll do
- Manage the full-cycle recruiting process, ensuring a seamless, consistent, and highly positive candidate experience across Argentina, Canada, and the US.
- Become a strong talent advisor by developing deep relationships with candidates, hiring managers, teams, and global stakeholders.
- Innovate on ways to build a talent pipeline, identify creative sourcing techniques, and recruit in a variety of venues to build balanced and inclusive teams.
- Champion an exceptional candidate and hiring manager experience focused on a high-touch, warm, engaging, and meaningful connection during the recruitment journey.
- Source, screen, and assess talent that leads to offers, negotiation, and closing.
- Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business.
- Accelerate candidate engagement and improve the candidate experience throughout the entire hiring process with consistent high-touch communication.
- Identify innovative and creative sourcing techniques that deliver strong results.
Skills you’ll bring
- BA/BS degree or equivalent practical experience.
- 8+ years of recruiting experience in the areas of Engineering, Product, and Design for a high-growth technology company.
- Experience recruiting for NAM (US & CAN) + EMEA/LATAM (nice to have)
- Previous experience working in a SaaS company.
- Experience partnering with and influencing senior hiring managers and executives throughout the recruiting cycle.
- Excellent verbal and written communication skills with an emphasis on tact and diplomacy.
- Strong work ethic, integrity, and personal accountability.
- Proven experience negotiating and closing complex compensation packages.
- Demonstrated ability to thrive in a fast-paced, dynamic environment, effectively prioritizing multiple tasks and managing time efficiently.
- Self-starter with a track record of building strong, productive relationships.
- Familiarity with Greenhouse is a plus.
