Why This Job is Featured on The SaaS Jobs
Enterprise Growth Revenue Architect roles sit at the intersection of Customer Success, Revenue Operations, and product-led expansion, a pattern increasingly common in enterprise SaaS where adoption and measurable outcomes determine account growth. In this listing, the work centers on taking smaller deployments within large organizations and turning them into broader, workflow-level rollouts, reflecting how mature SaaS platforms expand by standardizing revenue processes rather than adding isolated features.
From a SaaS career perspective, the role builds durable expertise in value realization and change management, two skills that travel well across enterprise software categories. Experience translating product capabilities into executive-level ROI narratives, then driving cross-functional enablement to make usage stick, maps directly to how renewals and expansion are won in subscription businesses. It also develops fluency in the full revenue lifecycle, connecting activation, persona engagement, and retention to commercial outcomes.
This position tends to suit professionals who enjoy consultative customer work and can move comfortably between C-suite conversations and operational detail. It fits someone who prefers outcome measurement, process design, and stakeholder alignment over transactional account coverage, and who is motivated by influencing how revenue teams work inside complex enterprises.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Enterprise Growth Revenue Architects at Gong are strategic partners to large companies with smaller Gong deployments but large upside opportunity. This role is focused on driving revenue transformation from Gong’s AI Operating System that leads to expansion of the Gong footprint. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.
You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize and expand the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).
RESPONSIBILITIES
- Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
- Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
- Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
- Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
- Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
- Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey
QUALIFICATIONS
- 4–8+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.
- Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
- Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
- Excellent communication, negotiation, and presentation skills.
- Data-driven mindset with a focus on delivering measurable outcomes.
- Passion for driving customer outcomes and contributing to a high performing and accountable work culture
- Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $65,800 - $94,500 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
