Why This Job is Featured on The SaaS Jobs
Cybersecurity SaaS has increasingly shifted from point-in-time assessments to continuous validation, and this Cyber Field Engineer role sits directly in that operational reality. The position is oriented around deploying and integrating a security validation platform into real customer environments, then translating the resulting findings into actionable security conversations. It is also explicitly positioned as a bridge between the field and R&D, a common pattern in product-led SaaS where customer usage informs the roadmap.
For a SaaS career, the differentiator here is repeated exposure to implementation patterns across many organizations—networks, endpoints, authentication, and security controls—rather than depth in a single internal stack. That kind of cross-customer learning tends to build strong instincts around onboarding friction, time-to-value, and the practical constraints that shape adoption. The remit also includes articulating trends and advocating for expanded use, which develops the commercial-technical fluency valued across customer success engineering, solutions architecture, and product-facing roles in SaaS.
This role best fits practitioners who enjoy hands-on troubleshooting and structured technical communication with security stakeholders. It will suit someone comfortable switching between deep technical analysis and clear documentation, and who prefers work that combines customer context with influence on internal product teams.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Cyber Field Engineer
- Customer Excellence
- Israel
Description
Accelerate Your Career in Cybersecurity
As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing.
With over 400 team members and 1,100+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group.
If you are looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you.
About The Role:
We are looking for a hands-on cybersecurity expert to serve as a trusted technical advisor for our customers. In this role, you will leverage your in-depth knowledge of the cybersecurity landscape, Pentera platform, and security validation principles to lead technical deep-dives, guide remediation strategies, and ensure successful deployment. Acting as the bridge between the field and R&D, you will combine technical and problem-solving skills with strong communication abilities to drive platform adoption and enhance customer security maturity.
Roles & Responsibilities:
- Demonstrate deep technical mastery of the Pentera platform and its integration across customer networks, endpoints, authentication, and security controls.
- Lead technical deep-dives with security teams (SOC, IR, Red/Blue) to review findings, explain and analyze attack vectors, and guide remediation based on real-world offensive techniques.
- Provide end-to-end support for deployment, configuration, and complex troubleshooting, while advising on security risks, misconfigurations, and validation procedures.
- Drive customer success, retention, and platform adoption by providing consistent technical guidance on cybersecurity trends and identifying opportunities for expanded use.
- Act as the technical voice of the customer, channeling operational feedback and needs internally to Product, R&D, and Support teams.
Requirements
- 3+ years of hands-on cybersecurity experience (SOC, IR, PT, or Security Engineering)
- 2+ years of Linux administration (Ubuntu preferred).
- Strong understanding of network security fundamentals (TCP/IP, routing, VPNs) and IT infrastructure, including OS internals, VMware, Ansible, and Docker.
- Familiarity with offensive security principles, including attack techniques, and standard attack frameworks.
- Proven ability to troubleshoot and analyze complex network and system issues within enterprise environments.
- Strong customer-facing experience with the ability to explain complex technical concepts to varied audiences, guide conversations, and manage expectations.
- Excellent communication, presentation, and documentation skills.
- Valid driver’s license with a willingness to travel periodically.
- Ability to obtain (or currently hold) a high-level security clearance.
Preferred Skills:
- Experience in Cloud Security (AWS, Azure, GCP) and scripting proficiency (Python, Bash).
- Background in Sales Engineering or technical customer-facing roles; relevant certifications (OSCP, CRTO, GXPN) are an advantage.
We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us!
