Agent Engineer, Tel Aviv

Wonderful • Tel Aviv-Yafo, Israel • 2d ago

Agent Engineer, Tel Aviv

Tel Aviv

Description

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

Role Overview

Build AI agents that actually work; at enterprise scale, in any language:

As an Agent Engineer at Wonderful, you'll work directly with Israel's largest enterprises to design, build, and deploy AI agents that achieve 80%+ resolution rates without human intervention.
You'll own the full lifecycle: understanding complex customer challenges, architecting multi-flow solutions, integrating with enterprise systems, and iterating until the agent performs well in production.
We're looking for engineers who are energized by both technical depth and customer impact.

What you'll do:

Build production AI agents from scratch - across voice, chat, and email channels. Not prototypes, but systems handling real enterprise traffic at scale.
Design and implement tool architectures - that connect agents to customer APIs, databases, CRMs, and back-office systems so they can execute real-world tasks
Own agent quality end-to-end - measure performance, diagnose failures, an tune for accuracy and reliability
Collaborate across Product, Engineering, and Customer Success to ship high-quality solutions on tight timelines

Requirements

Must have:

Bachelor's degree (or higher) in Computer Science or a related STEM field
Strong programming skills with hands-on experience in APIs, backend logic, and system integrations
Excellent English, written and spoken
Genuine passion for AI and a drive to build things that work

Strong advantage:

Familiarity developing AI agents
Experience with TypeScript
Background in technical customer-facing roles (solutions engineering, integrations, technical consulting)
Experience with monitoring and observability tools like Datadog