Why This Job is Featured on The SaaS Jobs
This Senior Project Manager role sits in Product Operations, a function that has become increasingly central as SaaS products expand across surfaces, platforms, and markets. The emphasis on building a platform-wide UI localization process signals work that touches release management, content systems, vendor coordination, and product quality—areas where many SaaS organizations struggle to stay consistent as product lines multiply.
From a SaaS career perspective, the role offers repeatable experience in operationalizing product delivery rather than shipping a single feature set. Owning cross-product initiatives, setting success metrics, and running change management builds a toolkit that transfers across SaaS companies: governance, dependency management, and the ability to create processes that scale with teams and roadmaps. The focus on data-informed execution also aligns with how mature SaaS product orgs increasingly run.
This position is best suited to someone who prefers structured problem-solving and enjoys turning ambiguous cross-team work into clear plans, owners, and measurable outcomes. It fits a practitioner who is comfortable navigating Product, Engineering, Design, Content, and Analytics without being anchored to one discipline, and who wants to be accountable for how product work gets delivered, not just what gets built.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role
We are looking for a highly organized and proactive Senior Project/program manager to join our Product Operations team. In this role, you will play a key role in optimizing processes, enhancing collaboration, and ensuring the efficiency and scalability of our product teams.
You will own and drive complex, cross-functional initiatives that span multiple products and platforms, bridging the gap between execution and operational excellence. Collaborating closely with Product, Engineering, Design, Content, and Analytics teams, you will refine workflows and integrate data-driven decision-making to enable efficient execution and deliver high-quality outcomes at scale.
Key Responsibilities
- Implement and manage a scalable, platform-wide product UI localization process across multiple products and platforms, coordinating workflows between Product, Engineering, Content, and external vendors to ensure alignment and quality.
- Lead end-to-end project management for multi-product, cross-platform initiatives, from planning and alignment through execution and delivery.
- Drive cross-team alignment by facilitating clear communication, defining ownership, and ensuring shared understanding of goals, timelines, and dependencies.
- Monitor project progress and mitigate risk: Proactively identify blockers and drive resolution to keep initiatives on track.
- Ensure timely, high-quality delivery by rigorously managing schedules, milestones, and success metrics.
- Drive operational efficiency: Establish best practices for cross-functional collaboration, resource planning, and execution optimization.
- Lead change management efforts: Implement feedback loops and process improvements to drive continuous operational enhancements and ensure seamless adoption of new workflows.
You should apply if you have:
- 5+ years of experience in product operations or program management within a SaaS environment, with a proven track record of driving operational excellence.
- Strong ability to manage complex initiatives and lead change management efforts that enhance operational performance and product success.
- Analytical and technical proficiency, with experience leveraging data for decision-making and using project management/BI tools effectively.
- Excellent communication and collaboration skills, capable of bridging gaps between Product, Engineering, and Content teams to drive alignment.
- A proactive, execution-oriented mindset, with the ability to anticipate challenges and drive solutions independently in a fast-paced environment.
- Localization or internationalization experience (specifically regarding Product UI and vendor coordination) is a strong advantage.
