Why This Job is Featured on The SaaS Jobs
Security roles in SaaS increasingly sit at the intersection of revenue, product trust, and customer enablement, and this Security Strategist position reflects that shift. The remit is explicitly customer-facing and tied to pre- and post-sales motions, translating security, privacy, and compliance expectations into clear guidance that helps a cloud and AI-enabled platform move through enterprise review cycles.
From a SaaS career perspective, the role builds durable experience in how security influences go-to-market outcomes: handling security questionnaires, shaping customer-facing collateral, and feeding recurring “voice of the customer” signals back into internal security and product strategy. That combination—advisory work plus cross-functional execution—maps well to modern SaaS environments where security is a shared responsibility across Sales, Customer Success, Marketing, and Engineering.
This is best suited to professionals who enjoy being a technical translator and stakeholder partner rather than operating solely in back-office security functions. It will fit someone comfortable moving between detailed topics (cloud controls, integrations, AI-related questions) and executive-level narratives, and who prefers work that is visible, collaborative, and directly connected to customer adoption and renewal risk.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The Security Strategist is a highly visible customer-facing role responsible for assisting the sales, marketing, engineering, and customer success teams to accelerate opportunity closure by establishing Gong as a leader in protection, trust, and assurance through customer advising & development of internal product security strategy.
You have a background in cyber security, privacy, compliance and experience working directly with customers in navigating the security landscape across their complex organizations. Candidates for this role must have a strong understanding of AI technologies and a desire to utilize AI.
Reporting to the Senior Director of the Office of the CISO, our global team’s mission is to promote Gong’s security and drive customer success, under the direction of Gong’s Chief Information Security Officer.
RESPONSIBILITIES
- Act as a security liaison that will ensure the Gong Sales Team is supported in Pre-sales efforts
- Collaborate with Account Executives on timing and requirements for security reviews of Gong prospects
- Provide security information that will ensure the Gong Customer Success Team is supported in post-sales and implementation efforts
- Complete customer questionnaires while adapting their process to Gong security collateral
- Able to handle moderate to deep technical security questions (CRM, Email, Cloud, Collaboration tools, Artificial Intelligence)
- Maintain an active pulse on Gong’s customers’ problems and needs to inform our product & security strategy
- Drive cross-functional efforts & thought leadership across marketing, sales, and strategy to address customer security needs & security-centric content development related to the Gong platform
- Develop and advise on the creation and upkeep of customer-facing, security-centric collateral for use throughout all phases of the selling cycle.
- Promote voice-of-the-customer for security product enhancements and requests to teams across marketing, product management and security.
QUALIFICATIONS
- 5+ Years of experience across multiple technologies and organizations
- 3+ Years of cloud technology experience
- 3+ Years within the financial service, FinTech, or healthcare sectors
- Exposure to integrations with Salesforce, Zoom, G-suite, and Microsoft Azure
- Strong knowledge of cloud & product security, compliance, & security operations
- Implementation experience with a broader ecosystem of multiple tools - defining technical integrations, APIs and other connection methods.
- Hands-on experience with 1 technical security tools (ie. data loss prevention, logging, SIEM, CASB, Application security, vulnerability scanning, EDR)
- Bonus: AWS Certified Security specialization & relevant Security or Privacy Certifications (ie. CISSP, CISM and CIPT Certified Information Privacy Technologist / Privacy in Tech, AI certifications etc.)
- Bonus: 5+ years in customer facing and revenue impacting roles (ie, sales, customer success)
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $130,000 - $180,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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