Why This Job is Featured on The SaaS Jobs
Modern SaaS companies increasingly treat internal IT as a product that shapes execution speed, security posture, and audit readiness. This VP, IT role is featured because it sits at that intersection, with clear ownership of enterprise platforms, identity strategy, and governance that underpin a global, AI-oriented SaaS operation. The remit signals a business where reliable internal systems and controlled access are core to scaling, not background utilities.
From a SaaS career perspective, the role builds durable executive experience in the mechanics of scale: standardizing service delivery across geographies, translating compliance frameworks into operational controls, and making platform choices that affect every function from Engineering to Finance. It also offers repeated exposure to the vendor, budget, and integration decisions that often define IT leadership impact in subscription businesses, including enterprise service management and M&A consolidation.
This position tends to fit an IT leader who prefers multi-year architecture and operating-model work over ticket-level management, and who enjoys partnering with senior stakeholders on tradeoffs between speed, risk, and cost. It also suits someone comfortable being accountable for identity and access as a strategic lever in cloud-first environments, within a hybrid hub-based setup.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
As our Vice President of IT, you aren’t just keeping the lights on; you are building the nervous system of a global AI powerhouse. You will move beyond “traditional IT” to create a frictionless, secure environment where technology enables speed rather than hindering it. This role is responsible for architecting the enterprise platforms, operating models, and governance that allow the business to scale rapidly, securely, and with confidence.
You MUST be located in one of our hub locations (San Francisco, Salt Lake City, Austin, New York City Metro, Chicago) due to our hybrid work model.
RESPONSIBILITIES
- Engineer a High-Velocity Workforce: Lead global IT operations and workforce enablement for thousands of employees across international locations, ensuring a secure, reliable, and scalable environment that matches the speed of a high-growth SaaS ecosystem.
- Scale the AI Infrastructure Nerve Center: Beyond standard IT, architect the enterprise and platform infrastructure that enables large-scale AI-powered SaaS environments, ensuring reliability, performance, and scalability as the business grows.
- Design a Zero-Trust Identity Ecosystem: Move past legacy controls by defining and executing a multi-year IAM strategy rooted in Zero Trust principles, cloud-native identity platforms, and password-less authentication.
- Scale Through Intelligent Automation: Transform IT from a service provider into a platform by scaling global organizations through periods of rapid growth while introducing deep automation, standardization, and operational rigor.
- Transform Compliance into a Competitive Advantage: Embed operational controls into daily processes to move beyond “check-the-box” compliance, enabling seamless support for SOX, SOC 2, and regulated market requirements while strengthening customer trust.
- Drive Cross-Functional Synergy: Implement Enterprise Service Management (ESM) platform to consolidate operations across multiple departments—including Business Intelligence, HR, and Engineering—improving visibility, efficiency, and alignment company-wide. Serve as a trusted executive partner to Product, Security, Finance, and Engineering leadership to align technology investment with business priorities.
- Orchestrate M&A and Rapid Integration: Lead the technical integration of mergers and acquisitions, consolidating disparate SaaS, collaboration, and end-user platforms into a unified, high-performance enterprise standard.
- Optimize the “Innovation Budget”: Direct multi-million-dollar operating budgets through vendor consolidation, strategic sourcing, and disciplined investment decisions to ensure every dollar spent accelerates business growth.
- Executive Accountability: Own the reliability, security, and scalability of the company’s internal technology platforms as the organization scales globally.
QUALIFICATIONS
- 15+ Years of High-Growth Leadership: Proven experience building, scaling, and modernizing global technology organizations in environments defined by rapid change and growth.
- Strategic Growth Mindset: Demonstrated success evolving IT from small, reactive teams into proactive, globally distributed organizations during hyper-growth phases.
- Visionary Identity & IT Executive: Deep expertise in enterprise identity, infrastructure, and security strategy, with a strong focus on aligning technology to business outcomes and regulatory requirements.
- Operational & Financial Discipline: Experience managing multi-million-dollar annual operating budgets with a reputation for cost optimization, vendor rationalization, and strong financial governance.
- The Trusted Partner Mentality: Recognized as a servant leader who builds trusted leadership teams, governs complex platforms, and partners across the company to drive outcomes.
- Master of Modern Infrastructure: Hands-on experience guiding the transition from legacy systems to cloud-native platforms and resilient, secure service models.
- Regulatory Fluency: Strong working knowledge of NIST 800-53, ISO 27001, FedRAMP, and related frameworks, and the ability to translate them into operational trust and customer confidence.
- Global Talent Developer: Proven ability to build and lead high-performing teams across onshore and nearshore delivery models to increase velocity while reducing operating costs.
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $280,000 - $300,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
