Why This Job is Featured on The SaaS Jobs
### Why this Role is Featured on The SaaS Jobs
Workplace Experience roles are often overlooked in SaaS, yet they become strategically important as companies coordinate distributed teams, office hubs, and repeatable internal operations. This position stands out because it anchors the Lisbon office while operating as part of a global Workplace Experience function, creating a clear link between local execution and company-wide standards in a product-led, security-focused SaaS environment.
For a SaaS career, the value here is learning how internal services scale without losing consistency. Ownership of vendor management, budgeting discipline, and office processes builds operational fluency that translates across SaaS organisations, especially those balancing hybrid collaboration with structured onboarding. Regular partnership with IT on equipment and security-related needs also provides exposure to the practical side of enabling knowledge workers in a software business.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the role
Are you passionate about keeping the office inviting and creating unparalleled experiences for Dashlane employees? Are you curious about seeking new solutions or ideas for the workplace and building strong relationships along the way? Are you excited about people's experience and office culture and never settling for the status quo? If that sounds like you, join us at Dashlane and take the lead in a mission to continue to raise the bar on people's experience from our Lisbon office.
As a Workplace Experience Specialist you will be a key member of our global Workplace Experience Team and lead workplace experience for our Portugal-based employees. You will be working closely with multiple teams, locally and globally, and be the point person for anything Lisbon office-related. You will contribute to nurturing our culture of inclusiveness and be at the center of the Portugal-based employees' experience.
Location:
You will be based in our Lisbon office in Picoas, in the office 5 days per week.
At Dashlane you will:
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Get to know all our Portugal-based Dashlaners and cultivate an experience that makes them excited to come to work each day, while being fiscally responsible
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Be the point person for anything Portugal workplace experience-related
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Be in charge of the workplace experience budget by ensuring accurate and timely updates, continuously evaluating spending, and monitoring trends
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Manage all office supply inventory and restocking
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Liaise with building maintenance and cleaning services, evaluate performance quality, and arrange repairs and projects as necessary
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Welcome office visitors and handle incoming and outgoing mail and deliveries
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Manage contract and price negotiations with office vendors and service providers
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Ensure smooth new hire onboarding, inclusive of managing the initial desk, equipment, and access card setup as well as running the first day Lisbon offices onboarding session
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Document and keep up to date on any workplace experience-related processes or projects
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Work closely with managers to ensure that all anniversary gifts are delivered on time
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Collaborate with our IT department on all office equipment and security-related items
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Partner with global workplace experience specialists and culture committees to organize events and activities
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Plan and carry out office+virtual experience events such as happy hours, lunches, and various celebrations
Requirements:
- 1+ years of office-related work experience, preferably in a tech startup
- Strong spoken and writing skills in English, Full conversational fluency in Portuguese
We're Also Looking For:
- Strong customer (employee) facing skills
- Attention to detail, strong problem-solving, collaboration, and organizational skills
- Can-do and no-task-is-too-small attitude
- A passion for taking the initiative and follow through to get things done
- Excellent verbal, written, and interpersonal communication skills
- Outstanding time management skills, ability to multi-task and prioritize work
- Experience organizing onsite or offsite events
- Proficiency in G-Suite
What Dashlane offers you:
- Flex Benefits - allocate a monthly amount to a pool of benefits
- Health insurance covered by Dashlane
- 5 extra vacation days each year, plus your birthday off
- Company wide well-being days (one per quarter)
- Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
- Donation matching program - Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
- Access mental health services through Spring Health, available for you and your family members
- Team building & social events - weekly lunch in the office and monthly happy hour
- and much more
