Why This Job is Featured on The SaaS Jobs
Payroll is often a hidden dependency in SaaS, especially when teams are distributed across jurisdictions and employment models. This Senior Payroll Analyst remit stands out because it spans multi state US processing alongside Ireland and Singapore, plus oversight of Employer of Record payrolls across multiple European countries. That mix reflects how many SaaS companies operate globally before they have fully built local entities, making payroll accuracy and compliance a core operational control.
For a SaaS career, the role builds durable leverage at the intersection of HR systems, finance, and vendor tooling. Experience reviewing EOR outputs, managing tax notices, and reconciling payroll to the general ledger translates well to other SaaS operators that rely on integrated stacks and audit ready processes. The emphasis on exception handling, variance analysis, and ad hoc reporting also develops the analytical habits that support scaling headcount without losing governance.
This position is best suited to an operator who prefers structured cycles, high accountability, and careful stakeholder communication. It fits someone who enjoys becoming a subject matter expert, working across HR, benefits, accounts payable, and external providers, and improving reliability through process discipline rather than constant reinvention.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
As a Senior Payroll Analyst, you’ll play a key role in the day-to-day payroll operations for our multi-state U.S. semi-monthly, Ireland monthly, and Singapore monthly payrolls. This person will be the primary point of contact for employees, managers, and our HR Team to answer urgent payroll-related questions and offer solutions in a timely manner.
RESPONSIBILITIES
- Responsible for preparing and processing multi-state U.S. semi-monthly, Ireland monthly, and Singapore monthly payrolls timely and accurately.
- Responsible for preparing payroll inputs and reviewing Employer of Record (EOR) payrolls processed by Deel for Canada, the United Kingdom, Spain, Switzerland, Germany, and France to ensure accuracy and compliance.
- Ensure employee records are accurate and in compliance with federal, multi-state wage and hour laws, and company policy.
- Process special payments, bonuses, and off-cycle adjustments as needed,
- Administer wage garnishments, and make certain deductions are being taken in accordance with jurisdictional requirements.
- Review and research all payroll exceptions and resolve issues before finalizing payroll.
- Acts as a Payroll partner with Accounts Payable, HR, and Benefits Teams.
- Fund 401(k) contributions through Fidelity.
- Preparation of detailed journal entries for posting to the General Ledger, monthly variance analysis, and reconciling payroll GL accounts.
- Research and prepare ad hoc reports for management and other departments.
- Maintain the shared U.S., EMEA, and APAC Payroll email inboxes responding to inquiries from employees, management, and internal business partners ensuring inquiries are addressed in a timely manner.
- Process bonus and commission payments for Canada and UK PEO employees, review invoices, and fund payroll.
- Assist in the year-end W2 reconciliation and distribution.
- Assist with 401(k), Worker’s compensation, and annual PBC audits.
- Review integration file from Workday to ADP Data Bridge for changes to employee records including new hires, pay changes, termination, leave of absence, etc.
- Ensure that all tax agency's notices are uploaded in ADP SmartCompliance and are resolved by ADP in a timely manner.
- Update SUTA tax rates in ADP as needed.
QUALIFICATIONS
- 7+ years of full U.S. payroll cycle processing experience with ADP Workforce Now with an understanding of the full end-to-end payroll process as well as integration points and impacts on other functional areas. Ireland payroll is a plus. Workday HR is a plus.
- Knowledge and understanding of Payroll concepts and pay-based calculations.
- Comprehensive knowledge of Federal, state, and local regulations.
- Ability to balance the demands of payroll tasks, projects, and customer expectations in a fast-paced environment with minimal direction.
- Must be self-motivated with the capability to think and act independently.
- Strong organizational, analytical, and problem skills.
- Demonstrated attention to detail with a high level of accuracy.
- Demonstrated ability to make payroll decisions and provide guidance to employees.
- Strong Excel skills with the ability to manipulate large data sets (VLookups, Pivot Tables, Sumif(s), etc.).
- Strong customer service skills with the ability to collaborate and provide information to both internal and external customers and resolve issues independently.
- Strong background in Accounting.
- Ability to work in a team setting and communicate effectively with cross-functional groups.
- Ability to become a Subject matter expert in Payroll processes.
- Ability to handle confidential and sensitive information with discretion
- CPP certification is preferred.
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $112,000 - $132,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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