Why This Job is Featured on The SaaS Jobs
This role stands out in the SaaS landscape because it sits at the intersection of product marketing and product-led growth mechanics. Owning day to day administration of Pendo while partnering across Product, Customer Success, and Marketing places the work directly in the layer where SaaS companies shape in app onboarding, adoption, and release communication. It is also a clear signal that in app experience is being treated as a managed channel, not an ad hoc set of tool workflows.
For a SaaS career, the value is in building repeatable skills around instrumentation, segmentation, and lifecycle messaging that translate across most subscription products. The emphasis on dashboards, tagging standards, governance, and localization workflows develops an operator mindset that is increasingly important as SaaS organizations mature their analytics and self serve motions. That combination of execution and insight generation maps well to future paths in growth, product operations, or broader product marketing ownership.
The strongest fit is for a mid level, generalist leaning marketer who enjoys structured execution, cross functional coordination, and working from usage data rather than only narrative positioning. It also suits someone who wants clear platform ownership while still contributing to wider go to market work with guidance from a larger team.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
NinjaOne is looking for a Product Marketing Manager (Pendo) to join our Product Marketing team. This role is ideal for a mid-level, junior-leaning PMM generalist who is excited to support both upstream and downstream product marketing efforts while owning the day-to-day management of our Pendo platform.
You’ll partner closely with Product, Product Marketing, Customer Success, and Marketing to help deliver effective in-app experiences, support product launches, and turn product usage data into actionable insights. You won’t be expected to do everything alone - this role operates with guidance and collaboration - but you will have clear ownership of execution and continuous improvement with room to grow.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, NJ, NC, NY, OR, TN, TX, VA, & WA.
Follow and help maintain Pendo best practices, including tagging standards, guide naming, and lifecycle management
2–4 years of experience in Product Marketing, Product Management, Product Operations, Growth, or a related SaaS role
NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
This position is NOT eligible for Visa sponsorship.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $140,000 to $160,000 per year.
For roles based in New York, the base salary hiring range for this position is $140,000 to $160,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
