Why This Job is Featured on The SaaS Jobs
This People Operations Specialist role stands out in SaaS because it sits at the operational core of a product-led, multi-region software company where headcount growth and geographic expansion quickly increase payroll complexity. The remit spans North America, the UK, and EOR providers, a common pattern for SaaS firms building distributed teams while maintaining consistent employee experience and compliance.
For a SaaS career, the differentiator is the systems orientation. Acting as a power user of an HRIS and internal tooling, with responsibility for workflow testing and data flow integrity, builds capability that translates across modern SaaS orgs where People Ops is increasingly tied to automation, reporting, and cross-functional planning with Finance. The role also reinforces the discipline of auditability and controls, which becomes more valuable as SaaS companies mature and face tighter governance expectations.
This position is best suited to someone who enjoys precision work with clear accountability, and who is comfortable operating between vendors, internal stakeholders, and HR systems. It fits a practitioner who wants to deepen payroll and benefits expertise while also developing a stronger technical operations profile inside a scaling software environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
Role Overview
We are looking for a detail-oriented People Operations Specialist with a strong focus on Payroll and Benefits. In this role, you will ensure our most important asset - our people - are paid accurately and on time, while managing the perks that make their lives better. You will also act as a key technical contributor for testing any new workflow in our systems (HRIS tool: Hibob and our internal Pigment App).
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What You'll Do:
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Payroll Management: Processing of monthly payroll along with a third party-provider, ensuring 100% accuracy, compliance with local regulations, and timely distribution.
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Benefits Administration: Manage and audit employee benefits programs (health insurance, pensions such as 401K, etc.), acting as the main point of contact for providers and employees.
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Systems & Workflows: Serve as a power user for Hibob and Pigment App. You will be responsible for workflow testing, ensuring data flows seamlessly between platforms and help identifying automation opportunities to be implemented in collaboration with your manager.
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Compliance & Reporting: Maintain precise payroll records and generate reports for the finance team to assist with budget forecasting.
Your scope will primarily focus on North America (USA & Canada), the UK and the management of EOR providers.
This is a non-exhaustive list. We’re a growing team, and your scope may expand as we scale.
Who You Are:
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Minimum 3 years in USA & Canada payroll
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Proven experience in payroll and benefits administration within the scope defined.
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You are rigorous, and have good attention to detail.
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You have strong prioritization skills & solution-oriented mindset.
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You have strong analytical skills and a "test-and-learn" mindset for HR software.
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High level of discretion and sensitivity toward confidential data.
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Proven agility and the ability to multitask in a dynamic, fast-growing and international environment.
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Used to work with a third party payroll provider
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Experience with international payroll is a major asset
What We Offer:
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Competitive compensation package
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Stock options to ensure you have a stake in Pigment's growth
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Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
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We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
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Trust and flexible working hours
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Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and San Francisco
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High-end equipment (based on stock/availability) to do your work in the best conditions
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Employer-sponsored 401(k), enabling you to prepare for retirement
How We Work:
- Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
- Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
- Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
- Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
- Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations
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We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
