Why This Job is Featured on The SaaS Jobs
This Senior Staff Product Manager seat is notable in SaaS because it centers on an enterprise segment where product decisions are constrained by trust, reliability, and regulatory expectations. Truework’s focus on verification for mortgage lenders and financial institutions places the work in a B2B SaaS context where scale is measured not only in usage, but in accuracy and operational rigor for high-stakes customers.
For a SaaS product leader, the role builds durable experience in enterprise product ownership: converting complex customer requirements into platform-ready capabilities, defining segment-specific KPIs, and balancing near-term commitments with longer-term infrastructure investments. The cross-functional surface area described, spanning Sales, Customer Success, Partnerships, Legal, and Engineering, mirrors how many enterprise SaaS businesses operate when product outcomes depend on commercial alignment and risk management as much as delivery.
This position best fits someone who prefers customer-proximate product work and is comfortable representing a demanding segment internally while partnering closely with a core platform owner. It suits a practitioner who can navigate ambiguity, communicate crisply across technical and non-technical stakeholders, and make prioritization decisions using both qualitative enterprise input and performance data.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the team/role
This role reports to Ethan Winchell, Head of Truework, and serves as the dedicated product owner for Truework's largest and most strategic customers — mortgage lenders and financial institutions whose needs require focused product attention and solutions that scale without sacrificing reliability or trust to serve millions of borrowers across America. You will work alongside a Senior Product Lead owning Truework's core verification platform. This role sits at the heart of Truework's growth strategy, requiring tight alignment across Sales, Customer Success, Partnerships, Legal, and Engineering to deliver verification experiences that meet the exacting standards of enterprise financial services clients.
What you’ll do
- Own the product roadmap for Truework's enterprise customer segment, translating the complex and evolving needs of large lenders and financial institutions into scalable product solutions
- Build and maintain deep relationships with enterprise customers, serving as the product voice in strategic conversations alongside Sales and Customer Success
- Partner with Engineering and Design to define, prioritize, and ship features that meet enterprise requirements
- Define and track enterprise-specific KPIs — including adoption, retention, and verification performance — and use data to drive prioritization decisions
- Represent the enterprise customer perspective internally, influencing platform investments, partnerships strategy, and ensuring the core verification infrastructure supports enterprise-grade scale and trust
What you bring
- 6+ years of product management experience, with a track record of delivering in a B2B or enterprise SaaS environment
- Experience in fintech, compliance, or a regulated industry — you understand the stakes of building verification products for financial institutions where accuracy, reliability, and trust are non-negotiable
- Strong cross-functional instincts — you know how to align Engineering, Legal, Ops, and Sales toward shared outcomes without formal authority
- A customer-obsessed mindset, with the ability to synthesize complex enterprise requirements into clear, prioritized roadmaps
- Excellent written and verbal communication skills, with confidence influencing at all levels — from engineering sprint planning to executive stakeholder conversations
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
What you’ll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
