Why This Job is Featured on The SaaS Jobs
This Senior Application Scientist role sits at a mature, platform-led SaaS provider serving life sciences, where product value is realised through complex customer implementations rather than simple self-serve onboarding. The remit touches the realities of scientific software adoption in regulated, instrument-heavy environments, making it a strong example of vertical SaaS work where domain context and data architecture matter as much as the application itself.
For a long-term SaaS career, the role builds durable experience in implementation lifecycle ownership, cross-functional delivery, and enterprise data integration patterns that recur across B2B software. Exposure to workflow configuration, API-led connectivity, and customer enablement creates a toolkit that transfers to solutions architecture, professional services leadership, and technical pre-sales in other specialised SaaS categories, especially those centred on data platforms.
This position best fits practitioners who enjoy translating between scientists, IT, and product teams, and who prefer structured delivery with clear milestones from kickoff to go-live. It will suit someone comfortable operating as a customer-facing technical partner, balancing hands-on configuration and integration work with documentation, UAT governance, and training. Candidates motivated by applied problem-solving in domain-specific SaaS environments are likely to find the work aligned.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Our Why At Dotmatics
At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive.
Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian.
We have a vision for a new Lab of the Future that will change the future of scientific research.
We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making.
Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now.
Shaping the Future of Science At Dotmatics
Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live.
You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future.
We are Science Driven. We are Customer Centric. We are Better Together.
What do we need
As the Senior Application Scientist your primary role is to configure & support the implementation of Dotmatics Virscidian solutions in to complex laboratory, scientific research or scientific development environments. This role takes ownership of the implementation lifecycle — from project kickoff through go-live — ensuring that the scope of work and quotation commitments are delivered on time, on budget, and to the customer's scientific objectives.You will work closely with cross functional teams such project management teams & solution architects, product teams & customers, to understand their needs, analyse their data environment, assist in design and implementation of our solutions and aid in integration with their data systems. You will also be responsible for demonstrations and training, technical support, and business development where appropriate.
Working within our Professional Services team, the Senior Application Scientist will act as a partner to the customer to solve the challenging business needs of the customer with the Virscidian product suite.
In this role you will get to
- Lead in discovery activities to identify key systems in scope (customer environment) for data integration
- Work along side Principal Application Scientists & our customer to help Identify optimal sourcing and integration strategy ensuring clarity of data requirements in complex laboratory settings
- Provide guidance and best practices on data sourcing for the creation of sustainable integrations and methods utilizing standard Data Ingestion technologies and architectural principles
- Configure, deploy, and validate application-specific workflows spanning laboratory automation, orchestration, data capture, and analytics within Virscidian.
- Data integration: Planning, coordinating, and supervising the integration of data from various sources
- Data flow monitoring: Monitoring the flow of data between databases, servers, and cloud services
- Data architecture: Identifying and implementing the best data integration (DI) architecture for the organization
- Conduct technical peer reviews / Conduct structured user acceptance testing (UAT) and sign-off processes to confirm that delivered solutions meet defined specifications.
- Provide oversight and governance on projects where there are parallel activities
- Evaluate user requirements, & provide estimates
- Train Customers on how to use the configured solutions / Deliver hands-on training to customer scientists and automation teams, ensuring effective adoption and long-term operational success.
- Communicate and collaborate among cross-functional teams in a multinational environment (Project Managers, Developers, Architects)
We are looking for people who have 8 years + experience deploying Scientific SaaS solutions into the lIfe science industry/end user environments. Ideally you will hold a Master or PhD in Chemistry or Biology, with a preference in small molecule research.
The key skills we are looking for:
- Advanced experience in consulting customers (typical within the Scientific/Life Science community), with proven experience of SaaS Solution implementations
- Advanced understanding of the progression from manual to semi-automated to fully automated laboratory workflows.
- Data integration: Planning, coordinating, and leading teams with the integration of data from various source
- The ability to clearly document key business requirements
- Strong ability to focus on a data first architecture and data scientist technology (Databricks, Snowflake) and data warehouse/lake technologies that support lab orchestration activities
- Working with: lab informatics software, building queries, web technologies and knowledge of file transformations like CSV, XML, XLS, XLSX and XSL and strong configuration management.
- In depth user expertise in Oracle (SQL) as an enterprise tool
- Advanced knowledge of building and deploying API’s
- Delivering high quality presentations and training, including the ability to present systems diagramming, UML (Universal mark up language) and ERD (Entity relationship diagrams).
- The ability to adjust communication style to speak to the audience with the ability to translate Scientific & Technical language in to layman’s terms
You may also have
- Experience with laboratory scheduling software, digital lab platforms, LIMS, or data integration solutions.
- Familiarity with LCMS instrumentation, automation hardware, robotics, and instrument connectivity.
- Prior experience in a customer-facing delivery role such as field applications, professional services, or technical consulting.
- Exposure to pre-sales or solution scoping activities, with an appreciation for translating customer needs into defined project scope.
Research shows us the confidence gap and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you.
By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information.
Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.
