Why This Job is Featured on The SaaS Jobs
Enterprise account expansion remains one of the clearest levers for durable SaaS revenue, and this Senior Enterprise Account Manager role sits directly in that motion. The focus on AI-driven outcomes and executive stakeholder management reflects how enterprise SaaS buying has shifted toward measurable impact, cross-functional adoption, and longer horizon partnerships rather than point solutions.
From a SaaS career perspective, the role builds depth in land-and-expand mechanics at the strategic account level, including account planning, multi-threading across C-suite and senior IT leaders, and navigating procurement-heavy deal cycles. Experience gained here tends to translate across enterprise SaaS categories because it strengthens the core disciplines of renewal protection, expansion strategy, and internal orchestration with Customer Success, Product, and Marketing to drive adoption and retention.
This position is best suited to a commercially minded operator who prefers owning a defined portfolio and shaping long-term customer strategy over high-volume transactional selling. It will fit someone comfortable with ambiguity in complex accounts, confident in executive conversations, and interested in applying consultative selling skills in an AI and platform-oriented SaaS context, particularly in a bilingual environment spanning English and French.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Drive AI transformation within the world’s most strategic enterprises.
Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you’ll grow and elevate a portfolio of high-value strategic accounts across industries.
You’ll help leading organizations unlock measurable value from our artificial intelligence (AI) Platform—partnering with executives, influencing strategy, and shaping long-term success in a fast-evolving technology landscape.
As our Senior Account Manager, you will:
Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagementBuild and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention
Here is what will qualify you for the role:
6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
Strong executive presence and experience engaging C-suite and senior technology leaders
Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts
Bilingual, English and French
What will make you stand out:
Experience managing highly complex, global strategic accounts
Strong business acumen with the ability to align technical solutions to measurable business outcomes
Ability to influence cross-functional stakeholders internally and externally
Thrives in high-growth, fast-paced environments with a collaborative mindset
Do you think you can bring this role to life? Or add your own color?You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
