Why This Job is Featured on The SaaS Jobs
This Senior Business Value Analytics Advisor role sits in a core SaaS priority area: proving measurable customer outcomes from product adoption. The remit spans instrumentation, event data, and executive-ready storytelling, which reflects how modern SaaS companies increasingly differentiate through value realization as much as through features. The tooling mentioned, including Snowflake, Sigma, and GA4, signals a mature analytics stack built for repeatable measurement across accounts.
For a SaaS career, the long-term advantage is developing a portable skill set at the intersection of data strategy and customer-facing impact. Work like building standardized benchmarks, improving data models, and translating product usage into ROI narratives maps directly to common SaaS motions across Customer Success, Professional Services, and Strategy. Exposure to governance and tracking design also builds fluency in how SaaS products generate reliable signals for retention and expansion decisions.
The role best fits someone who enjoys switching between hands-on analysis and advisory work with stakeholders. It will suit professionals who prefer structured problem solving, can communicate clearly to non-technical audiences, and want to deepen expertise in measurement frameworks that scale across industries and use cases.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Turn data into stories that prove real business impact!
Are you driven by transforming complex data into clear, strategic insights? Join Coveo’s Strategy & Business Value team and help shape how we measure, communicate, and scale customer value through AI-powered relevance.
You’ll sit at the intersection of analytics, customer engagement, and strategy in order to partner with teams and clients to turn data into decisions and measurable outcomes.
What your responsibilities will look like:
Partner with Business Value Advisors to deliver Business Value Realizations (BVRs), combining Snowflake data (SQL) with external analytics (e.g., Google Analytics 4) to build compelling, metrics-driven narratives.
Guide customers, internal teams, and partners on data strategy, including event tracking, instrumentation, and governance to ensure accurate value measurement.
Build and maintain performance dashboards (primarily in Snowflake and Sigma) to provide real-time visibility into outcomes, adoption, and return on investment.
Improve Coveo’s value data ecosystem by identifying gaps, enhancing data models, and increasing signal quality and scalability.
Develop reusable frameworks, benchmarks, and methodologies to standardize how value is quantified across industries and use cases.
Collaborate cross-functionally with Professional Services, Customer Success, and partners to align on data-driven decision-making.
Here is what will qualify you for the role:
5+ years of experience in analytics, data strategy, or digital measurement roles, ideally in a SaaS, eCommerce, Marketing/Growth agency, or customer-centric tech environment.
Strong proficiency in SQL and hands-on experience working with cloud data warehouses like Snowflake.
Strong experience with event-based analytics and tracking frameworks, including Google Analytics 4 and Google Tag Manager.
Experience building dashboards in tools such as Sigma, Metabase, Looker Studio, or similar, with strong data visualization skills to communicate insights effectively.
What will make you stand out:
Understanding of digital performance analytics, including the e-Commerce conversion funnel analysis and customer behavior measurement.
Familiarity with server-side data tracking architectures (e.g. GTM Server-Side,, custom API-based pipelines) and the ability to guide hybrid client/server implementations.
Ability to balance strategic thinking and tactical execution, rolling up your sleeves when needed while keeping the big picture in mind.
Ability to manage multiple projects and workstreams simultaneously, maintaining high standards and responsiveness in a fast-paced, dynamic environment.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
