Why This Job is Featured on The SaaS Jobs
This Contract Technical Writer role stands out in the SaaS ecosystem because it sits at the intersection of product complexity and post sale adoption. The scope signals a product where clear, structured documentation is part of how customers realize value, not a final polish step. The emphasis on consistency, templates, and cross functional inputs also suggests documentation is being treated as a system that supports ongoing product change.
For a SaaS career, the work builds durable leverage in how modern software companies scale knowledge. Creating task, concept, and reference content maps closely to product release cycles, support deflection, and customer enablement. Experience working with Product, Engineering, and customer facing teams strengthens the ability to translate between technical detail and user outcomes, a skill that travels well across B2B software environments.
This role fits writers who prefer investigative work, stakeholder alignment, and precision over opinionated brand narrative. It will suit someone comfortable operating as an independent contractor while integrating into established review processes. It is also a strong match for professionals who enjoy building documentation foundations, including style guides and repositories, rather than only producing one off deliverables.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
HawkEye 360 seeks to engage a
Senior Technical Writer on a
1099 independent‑contractor basis to strengthen our technical and customer‑facing documentation. This role will produce clear, accurate content that simplifies complex product and solution details for post‑sale users while ensuring consistency across all materials. The contractor will work closely with Product Management, Engineering, Product Marketing, and customer‑facing teams, and will support key knowledge‑management and enablement initiatives across the organization.
Location: Washington, DC metro area with ability to visit our Herndon, VA office.
Description of Services / Scope of Work Services to be Provided: Contractor will be responsible for creating and maintaining a variety of technical and customer-facing materials. Key responsibilities include:
- Documentation & Content Development
- Create, edit, and maintain technical documentation (user guide content: tasks, concepts, referential topics).
- Translate complex technical concepts into clear, concise, and accurate language tailored to a post-sale audience.
- Develop consistent document templates and style guides for internal use.
- Collaboration & Research
- Partner with Product Managers, Product Marketing Manager, Engineers, and customer-facing teams to gather accurate technical and business context.
- Participate in product and solution reviews to ensure documentation reflects latest updates and compliance requirements.
- Knowledge Management & Enablement
- Improve and manage centralized repository of product documentation for company-wide access and version control.
- Assist as available the development of technical documents for other teams and efforts.
- Support enablement initiatives that bridge technical understanding with capture and go-to-market strategy.
