Why This Job is Featured on The SaaS Jobs
Why this Role is Featured on The SaaS Jobs
Revenue Operations sits at the center of how SaaS companies turn product demand into predictable revenue, and this Associate role reflects that connective tissue. The remit spans Sales, Customer Success, Marketing, and Finance, which is where many SaaS businesses standardize how pipeline, retention, and reporting work together. The emphasis on dashboards, workflow automation, and CRM data quality signals a GTM environment that relies on instrumentation and process discipline rather than ad hoc execution.
For a SaaS career, this kind of role compounds quickly because it builds fluency in the operating system of recurring revenue. Experience with lead routing, territory logic, campaign measurement, and forecasting creates a transferable foundation across SaaS segments, from security to vertical software. The mix of program management and analytics also develops the ability to translate messy commercial realities into scalable processes and decision-ready metrics.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the role:
As a Revenue Operations Associate, you will play a pivotal role in supporting Dashlane's revenue generation efforts. You will help support the success and scalability of our Go-to-Market (GTM) teams and work closely with cross-functional teams, including Sales, Customer Success, Marketing, and Finance to analyze data, optimize processes, and drive strategic decision-making.
In this role, you will be responsible for identifying, planning, and developing programs for the GTM teams to drive efficiency, ensure we comply with corporate standards, and improve our customer interactions and relationships as your insights and contributions will directly impact the company's revenue growth and customer experience.
At Dashlane you will:
- Coordinate cross-functional revenue and retention programs, managing project lifecycles from planning to delivery while proactively resolving roadblocks to hit GTM milestones.
- Build and maintain dashboards and scorecards to analyze sales and customer data, uncovering trends and best practices that drive revenue growth and retention.
- Partner with GTM teams to design, document, and automate workflows (e.g., prospecting and expansion) to increase conversion rates and ensure team-wide adherence.
- Support key workstreams including lead routing, territory management, and campaign launches, focusing on introducing long-term efficiencies and data-driven problem solving.
- Measure the effectiveness of GTM initiatives and campaigns, providing empirical, evidence-based recommendations to improve ROI and acquisition metrics.
- Support Sales and Finance with accurate revenue forecasting and budgeting by establishing robust data structures and ensuring high QA standards in the CRM.
What we're looking for:
- Proven experience designing and managing GTM workflows, including data QA/QC and reporting within a Salesforce ecosystem.
- Familiarity with modern sales tools such as Gong, Outreach, ZoomInfo, or LinkedIn Sales Navigator.
- Advanced proficiency in Excel/Google Sheets (VLOOKUPs, pivot tables) with the ability to leverage data to solve complex problems; experience with Tableau or BI tools is a plus.
- Strong organizational skills with a systematic approach to managing project lifecycles and cross-functional communication.
- A proactive, growth-oriented attitude—ideally backed by 2+ years of experience in a fast-paced SaaS environment or a sales/customer-facing role.
What Dashlane offers you:
- Equal Parental leave - regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption
- Mental health services through Spring Health and well-being days
- Mentorship program - select your mentor from our internal pool and continue your learning path!
- Comprehensive health coverage, including dependents
- Unlimited PTO
- Betterment 401(k) retirement plan
- Paid holidays and sick leave
- Donation matching program - give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane, up to $500 per year
- Weekly lunch in the office and monthly happy hour
- Team buildings & seasonal social events and many more
Salary Range:
The base salary range for this role is $85,000-$100,000. Additionally, this position is eligible for a variable compensation plan, tied to performance targets.
Our salary ranges are based on paying competitively for our size and industry, and are one part of total compensation package that also includes benefits, and other opportunities at Dashlane.
Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to other Dashlaners. We expect the majority of the candidates who are offered roles at Dashlane to fall healthily throughout the range based on these factors.
Location-Specific Information:
You will be based in New York with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections, while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.
