Why This Job is Featured on The SaaS Jobs
ElevenLabs sits at the intersection of AI research and SaaS product delivery, with multiple platforms serving both developers and business buyers. That combination tends to create unusually cross-functional operating rhythms, where internal teams move between product, go-to-market, and partner coordination. An Executive Assistant supporting a Growth Lead in this context is positioned close to the mechanisms that turn product capability into adoption, particularly when the customer base spans startups through large enterprises.
For a SaaS career, the role builds durable operating leverage skills that translate across high-growth software companies: stakeholder management across functions, time zone aware coordination, and the systems thinking required to keep recurring-revenue teams executing predictably. Because the listing emphasizes building structure and processes that scale, the experience is less about task coverage and more about improving how work flows, a core competency in SaaS environments where priorities shift with experiments, launches, and pipeline cycles.
This role fits professionals who prefer high-trust execution, strong discretion, and proactive problem finding rather than waiting for direction. It will suit someone who enjoys being the connective tissue across senior leadership, external partners, and a broader team, and who is comfortable using AI tools to increase throughput and quality in day-to-day operations.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments and takes genuine ownership of the details that keep people and teams running at their best.
You'll be the operational backbone for our Growth Lead and the wider Growth team - managing calendars, coordinating across time zones, handling travel, and owning the day-to-day administrative tasks.
In this role, you will:
Manage complex, fast-moving calendars for the Growth Lead and provide scheduling and coordination support across the broader Growth team
Support personal admin and own travel logistics end-to-end: flights, accommodation, ground transport, and itineraries across multiple time zones and geographies
Handle sensitive and confidential matters with discretion, acting as a trusted partner to the Growth Lead in both professional and operational contexts
Coordinate seamlessly with internal teams and external stakeholders, including senior leaders and partners.
Build structure, processes, and systems that scale with a fast-growing AI company.
Act as a key point of contact for the Growth team, supporting day-to-day administrative needs and helping both run smoothly
Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping stakeholders aligned without being asked
Our ideal candidate for this role is a proactive rather than reactive, detail-oriented, comfortable in fast-moving environments, and takes pride in making everything around them work seamlessly.
Requirements
Past experience in executive assistant roles, ideally supporting a senior leader and their broader team in a fast-moving environment
Strong organizational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders
Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests.
High emotional intelligence and discretion - trusted with sensitive information and able to navigate complex interpersonal situations with maturity
A proactive and forward-thinking approach, with a proven ability to anticipate needs, identify inefficiencies, and implement new processes to improve workflow in a fast-paced environment. This includes developing systems for managing operational documents, streamlining vendor contracts, and enhancing office procedures.
Comfortable supporting not just an individual but a wider team — able to flex between high-priority senior leadership support and broader operational needs as the situation demands
Fluency with AI tools to help improve quality and speed of work e.g. Claude or ChatGPT
Location
This role is remote-first, so it can be executed from anywhere in the world, with the ability to operate in UK or East Coast timezones. If you prefer, you can work from our offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.
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