Why This Job is Featured on The SaaS Jobs
Revenue Operations roles that sit in post sales are increasingly central in SaaS, where retention and expansion often determine efficient growth. This position is notable for its explicit focus on operationalising AI and automation inside the customer lifecycle, connecting tooling and analytics directly to how Customer Success and Account Management run. The remit spans reporting, segmentation, forecasting, and Salesforce process discipline, which are the core levers that keep recurring revenue organisations measurable and repeatable.
For a SaaS career path, the work builds durable operating system skills rather than single point analysis. Experience translating customer signals into workflows, improving data hygiene in Salesforce, and building capacity models maps cleanly across subscription businesses. The emphasis on self serve tooling and recurring automation also reflects a broader shift in RevOps toward scalable enablement, where analysts are expected to reduce manual overhead and improve decision cadence.
The role suits someone who prefers structured problem solving and cross functional partnership over isolated analytics. It will appeal to professionals who enjoy turning ambiguous post sales questions into dashboards, models, and automated routines, and who want their output to influence renewal forecasting and account planning. Comfort working between business stakeholders and RevOps technology counterparts is a strong fit signal.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the team/role
As a member of the Revenue Operations team, you'll be the analytical and operational backbone of Checkr's Post-Sales organization, helping our Customer Success and Account Management teams retain and grow our customers. You'll support the reporting, segmentation, forecasting, and process that keep post-sales running, and you'll use AI to automate the manual work and build the self-serve tooling that makes the team faster. Partnering closely with Customer Success, Account Management, and the broader Revenue Operations team, you'll turn data into action and play a direct role in driving Checkr's net revenue retention and expansion.
What you’ll do
- Build and deploy AI-powered automations (Claude, Athean, Lovable) for recurring reporting, account summaries, and analysis, replacing manual work with scalable tooling
- Partner with RevOps Technologies, Customer Marketing, and Account Management to build signal based automation and agentic upsell campaigns, grounded in sales process
- Maintain data hygiene and process discipline in Salesforce across post-sales objects
- Partner with Sales Ops, Analytics, and RevOps Technologies to integrate data sources and deliver ad hoc analysis that informs the post-sales operating cadence
- Build and maintain book segmentation, capacity models, and account assignments for the Customer Success and Account Management teams
- Develop and run renewal and expansion forecasting, and prepare QBRs and business reviews
What you bring
- 3+ years in revenue operations, sales operations, business operations, or analytics, ideally supporting a post-sales or customer-facing organization
- Strong SQL and spreadsheet modeling skills, plus hands-on experience with a BI tool such as Looker, Tableau, or Omni
- Demonstrated experience using AI tools to automate workflows, build operational tooling, or accelerate analysis
- Hands-on Salesforce experience, including reports, dashboards, and post-sales objects
- Excellent communication and a bias for action: you turn data into clear, actionable recommendations for GTM leaders
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
