Why This Job is Featured on The SaaS Jobs
Why this Role is Featured on The SaaS Jobs
In SaaS, HR operations becomes a scaling function once headcount, compliance obligations, and cross border coordination start to compound. This HR Operations Lead remit stands out because it concentrates on India as an operating hub, where statutory requirements, audits, and vendor managed payroll create a high bar for process discipline in a product led company environment.
For a SaaS career, the role offers durable leverage: building repeatable operating rhythms, tightening controls, and translating labor compliance into workflows that Finance, Legal, and HRBPs can rely on. Owning documentation, SOPs, and governance is also a practical pathway into broader People Operations leadership, because the same skills underpin global rollouts of policies, systems, and employee lifecycle standards as organizations add locations and entities.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
Glean is seeking an HR Operations Lead, India, to own the core India HR operations charter. This role will build rigor, scale, and continuity across compliance-heavy and process-heavy people operations areas, and over time become the operational anchor for India HR operations as the company grows.
You will:
- Lead HR operations for India across compliance, payroll, benefits, audits, and employee lifecycle processes, ensuring reliable and scalable execution.
- Build and run compliant, efficient processes for labor law requirements, statutory documentation, filings coordination, and operational readiness.
- Oversee payroll inputs, benefits administration, and related vendor partnerships to deliver accuracy, timeliness, and a strong employee experience.
- Strengthen audit readiness and controls through clear documentation, process governance, follow-through, and continuous improvement.
- Create and improve SOPs, process maps, trackers, calendars, and ownership models that bring consistency and scale to India HR operations.
- Partner closely with HRBPs, Finance, Legal, Payroll, and external vendors to solve issues and keep day-to-day operations running smoothly.
- Identify process gaps and lead improvements that reduce manual work, mitigate risk, and improve operational quality as the organization grows.
- Support implementation of policy, labor code, entity, and people process changes in India.
- Help shape the long-term India HR operations operating model and define how work should scale over time.
About you:
- You bring 5–7 years of experience in India HR operations, people operations, HR shared services environment.
- You have strong hands-on experience in labor compliance, payroll coordination, audits, and benefits administration.
- You have built or tightened HR processes in a scaling company environment and know how to create structure without adding unnecessary complexity.
- You have strong ownership, attention to detail, and judgment when handling sensitive employee and compliance matters.
- You are effective at vendor and stakeholder management across cross-functional partners.
- You can move comfortably between strategic process design and hands-on execution.
- You have experience working with HR systems and operational data controls.
- Startup or high-growth company experience in a global setup is preferred
Location:
- This role is hybrid (3 days a week in our Bangalore office)
Compensation & Benefits:
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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