Why This Job is Featured on The SaaS Jobs
Commercial Account Executive roles remain a core lever in SaaS because they sit at the intersection of product capability, buyer pain, and repeatable revenue. This listing is notable for its focus on taking small business prospects through a full-cycle motion and for selling into communications workflows—an area where adoption often depends on clear ROI, stakeholder alignment, and practical implementation paths across voice, contact center, and sales tools.
From a SaaS career standpoint, the role builds durable experience in running a structured sales process end-to-end: pipeline creation, discovery, positioning, and closing. Working alongside Sales Engineers and Sales Managers also mirrors how many SaaS organisations execute complex deals, offering exposure to cross-functional selling and the discipline of forecasting and deal inspection. The emphasis on use-case talk tracks supports a skill set that transfers well across SaaS categories where value is proven through specific workflows rather than generic feature demos.
This role tends to suit early-career sellers who want accountability for outcomes and prefer an office-based setup in Tempe. It also fits professionals who like pairing consultative discovery with a clear process and who are interested in selling products that touch multiple teams inside a customer organisation.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Your Role
As an Account Executive, Commercial, you’ll own the complete sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to take a small business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world.
Dialpad’s Account Executive, Commercial will solve tangible client obstacles by redefining their understanding of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!
Dialpad’s Commercial Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers, and their peers to constantly improve the efficiency and effectiveness of the entire sales process.
This in-office position reports to our Commercial Sales Manager and is based in our Tempe, AZ office.
What You’ll Do
- Own the entire sales process, including working leads and generating pipeline.
- Build talk tracks to align with specific client use cases.
- Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap discussions.
Skills You’ll Bring
- 1-2 years of sales experience in an ever-changing environment.
- Experience with Salesforce, Outreach, Clari & Highspot.
- Preferred expertise in SaaS Sales.
