Why This Job is Featured on The SaaS Jobs
Enterprise SDR roles matter in SaaS because they sit at the intersection of product narrative, market segmentation, and pipeline creation—especially when selling into larger accounts with longer buying cycles. This position is notable for its explicit focus on enterprise outreach and territory-specific vertical campaigns, signalling a motion built around targeted account development rather than broad inbound qualification.
From a SaaS career perspective, the work builds durable commercial fundamentals: researching accounts, mapping decision-makers, and translating product knowledge into relevant first conversations. The toolset referenced (CRM, data, sequencing, and social selling platforms) reflects the operating system used across modern SaaS revenue teams, making the experience portable across companies with similar go-to-market stacks. Close partnership with Account Executives also provides a direct view into how enterprise deals progress from initial interest through discovery and beyond.
This role tends to suit professionals who like structured prospecting, measurable output, and iterative improvement in messaging. It fits someone aiming to deepen enterprise selling exposure while staying close to the mechanics of pipeline management and sales process discipline, particularly in an office-based environment with day-to-day collaboration.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the team
Dialpad’s Sr. Sales Development Representative, Enterprise will contribute to our Enterprise Sales team by acquiring new customers, uncovering market opportunities and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification and industry research to create qualified sales opportunities for your Enterprise Account Executives.
Dialpad’s Sales Development team develops relationships with prospects; becoming the initial point of contact by performing outreach through calls, emails and social media. This team works closely with Account Executives and has the opportunity for close mentorship and professional development.
Your Role
As a Senior Sales Development Representative, Enterprise, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll work closely with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also help create prospecting lists for target accounts and key decision makers and reach out to them using all communication channels (phone, email and social media). In addition, you’ll bring your confidence, motivation and love of winning to hone your craft and launch yourself into a successful sales career!
This position reports to our Director of Sales Development and is based in our Tempe, AZ office.
What you’ll do
- Learn to navigate through sales tools such as SFDC, ZoomInfo, Outreach, Sales Navigator and Dialpad.
- Act as an Advisor/Consultant to initiate enterprise sales cycles.
- Initiate high level Discovery calls with Senior level decision makers.
- Adhere to team KPI metrics and prospecting standards.
- Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities.
- Research target accounts and key stakeholders in your territory.
Skills you’ll bring
- 2+ years experience working in a professional environment, out-bounding into the enterprise segment preferably in SaaS sales.
- Efficient, organized and detail-oriented.
- Highly motivated and committed to achieving success.
- Humility, integrity and coachability are a must. We take great pride in our work culture and people are our priority.
