Why This Job is Featured on The SaaS Jobs
This Sales Development role stands out in the SaaS ecosystem because it sits at the intersection of AI infrastructure and enterprise adoption. ElevenLabs operates as a product and platform business, with offerings that can be sold both as developer-facing APIs and as enterprise-ready solutions. That combination typically creates nuanced outbound work, where prospecting depends on understanding use cases, stakeholders, and how new technology translates into measurable outcomes in a given market.
For a SaaS career, the role offers exposure to the mechanics of building repeatable pipeline in a category that is still being defined. Being responsible for research, messaging, and KPI-driven iteration builds skills that transfer across SaaS go-to-market teams, particularly in companies expanding internationally. Close alignment with Account Executives also helps develop a practical view of qualification, objections, and the handoff points that determine conversion quality.
This position is best suited to someone who enjoys structured experimentation in outbound, is comfortable working with data and feedback loops, and can operate with a high degree of ownership. It will particularly fit professionals who want to deepen Japan market expertise while working in English and Japanese within a remote-first operating model.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
While we support remote work, we are looking for someone based in Japan with a strong understanding of the Japan market for this role.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, New York, San Francisco, Tokyo, and Warsaw.
What we offer
Learning & development: Annual discretionary stipend towards professional development.
Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: We bring the entire company together at a new location every year.
Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.
About the role
As the first Sales Development Representative (SDR Outbound) based in Japan, at ElevenLabs you will play a crucial role in building an effective outbound sales strategy, while working closely with the Account Executives.
We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology.
In this role you will:
Conduct research to identify potential leads and prospects within the target market.
Engage in outbound activities such as cold calling, emailing, and social media outreach to initiate contact with potential customers
Implement personalized and effective outreach campaigns to maximize lead conversion.
Collaborate closely with the Account Executive to exchange insights on prospect feedback, objections, and market trends.
Continuously refine and adjust outreach strategies based on the feedback loop.
Monitor and report key performance indicators (KPIs) related to outbound sales activities, including conversion rates, lead quality, and outreach effectiveness.
Collaborate with the sales leadership to analyze data and optimize strategies for better results.
Requirements
At least 2-3 years outbound B2B sales experience with a track record of securing new business meetings.
Demonstrated ability to build Opportunity sized lead lists in new markets and categories
Experience with full suite of prospecting tools
Demonstrated ability to build, scale process
Demonstrated ability to nurture a team
Curiosity - asking insightful questions and developing solutions from a foundation of knowledge and insight.
Self-motivated, thriving as part of a team while possessing the ability to stay driven and proactive independently.
Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads.
Excellent verbal and written communication skills in Japanese and English
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