Why This Job is Featured on The SaaS Jobs
This Senior Program Analyst role stands out because it sits at the intersection of revenue operations and lifecycle growth, a core SaaS pattern where recurring revenue depends on systematic activation and retention. The remit spans advertiser acquisition and long-term value, using programmatic touchpoints across email, in product surfaces, and sales workflows. That combination reflects how modern SaaS monetization is increasingly driven by coordinated, data informed go to market systems rather than isolated campaigns.
From a SaaS career perspective, the work builds durable skills in turning product and customer signals into repeatable programs with measurable outcomes. Experience designing experiments, sizing impact, and iterating based on performance translates well across growth, revenue analytics, and GTM strategy roles in subscription businesses. The emphasis on embedding recommendations into seller workflows also mirrors a broader industry shift toward operationalizing insights inside tools, not just reporting them.
This role is best suited to an operator minded analyst who enjoys ambiguous commercial problems and partnering across Sales, Marketing, Product, and Insights. It fits someone ready to own end to end program design and measurement, and who values shipping practical interventions that can be adopted at scale.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
Our Revenue Growth team drives advertiser acquisition and retention at scale by turning data into action. We build and run scalable go-to-market programs that help advertisers succeed, through lifecycle communications and seller-facing actions.
As a Senior Program Analyst, you’ll use analysis to uncover what drives advertiser growth and retention, then design and launch measurable programs (automated emails, in-product messaging, and prioritized seller actions) that improve performance and revenue.
\n
What You’ll Do
- You’ll work on problems that drive revenue, require business judgment, and impact advertisers at scale.
- Develop and run lifecycle programs that improve advertiser activation, retention, and revenue. Define audiences, messaging, and timing across channels like email, in-product surfaces, and seller outreach, and continuously refine based on performance.
- Turn advertiser and campaign signals into clear, actionable recommendations for Sales and Customer Success teams. Partner with product and tooling teams to embed these actions directly into seller workflows.
- Use SQL to identify opportunities, size impact, and evaluate results. Design and run practical experiments, including A/B tests, to validate ideas and optimize go-to-market efforts for incremental revenue growth.
- Partner across Sales, Marketing, Product, and Insights to bring programs to market, navigate tradeoffs, and improve adoption. Help ensure a consistent and seamless advertiser experience across all touchpoints.
- Apply AI tools thoughtfully to improve speed, scale, and consistency in execution, including drafting, summarization, and personalization, with clear quality checks and success metrics in place.
Who You Are
- 5+ years of experience in growth/marketing analytics, lifecycle/CRM, strategy & ops, consulting, or product/growth roles with clear business impact.
- Advertising Fluency: experience with digital advertising and performance optimization (agency, ad-tech/platform, publisher, or in-house).
- Structured thinker: you can break down messy problems into clear frameworks, tradeoffs, and action plans.
- Strong analytical foundation: advanced SQL and comfort working with large datasets to answer ambiguous questions.
- Execution-oriented operator: you can turn an insight into a shipped program, align cross-functional stakeholders, and drive adoption through launch and iteration.
- Applied AI (nice to have): you’ve used AI tools in business workflows, with disciplined measurement and a focus on scaled adoption.
Where You’ll Be
- This role would ideally be based in New York City.
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
- This team operates within the EST time zone for collaboration.
\n
The United States base range for this position is $92,293 - 131,847, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
