Why This Job is Featured on The SaaS Jobs
Revenue Operations sits at the center of how SaaS companies turn product demand into predictable revenue, and this Associate role is a clear example of that connective tissue. The remit spans Sales, Customer Success, Marketing, and Finance, reflecting the way subscription businesses depend on shared definitions, clean data, and consistent handoffs to manage acquisition and retention together.
For a SaaS career path, the work builds durable operating skills that travel well across go to market functions. Owning dashboards and scorecards, improving CRM quality, and measuring program effectiveness develops fluency in the metrics and systems that leadership uses to forecast, allocate budget, and diagnose pipeline health. The emphasis on workflow design and automation also mirrors a common inflection point in maturing SaaS teams: moving from ad hoc execution to repeatable processes.
This role will suit someone who prefers structured problem solving and cross functional coordination over a single lane specialization. It signals a good fit for professionals who enjoy turning ambiguous questions into measurable programs, can balance project delivery with analytical depth, and want proximity to the mechanics of revenue generation in a tool driven SaaS environment.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the role:
As a Revenue Operations Associate, you will play a pivotal role in supporting Dashlane's revenue generation efforts. You will help support the success and scalability of our Go-to-Market (GTM) teams and work closely with cross-functional teams, including Sales, Customer Success, Marketing, and Finance to analyze data, optimize processes, and drive strategic decision-making.
In this role, you will be responsible for identifying, planning, and developing programs for the GTM teams to drive efficiency, ensure we comply with corporate standards, and improve our customer interactions and relationships as your insights and contributions will directly impact the company's revenue growth and customer experience.
At Dashlane you will:
- Coordinate cross-functional revenue and retention programs, managing project lifecycles from planning to delivery while proactively resolving roadblocks to hit GTM milestones.
- Build and maintain dashboards and scorecards to analyze sales and customer data, uncovering trends and best practices that drive revenue growth and retention.
- Partner with GTM teams to design, document, and automate workflows (e.g., prospecting and expansion) to increase conversion rates and ensure team-wide adherence.
- Support key workstreams including lead routing, territory management, and campaign launches, focusing on introducing long-term efficiencies and data-driven problem solving.
- Measure the effectiveness of GTM initiatives and campaigns, providing empirical, evidence-based recommendations to improve ROI and acquisition metrics.
- Support Sales and Finance with accurate revenue forecasting and budgeting by establishing robust data structures and ensuring high QA standards in the CRM.
What we're looking for:
- Proven experience designing and managing GTM workflows, including data QA/QC and reporting within a Salesforce ecosystem.
- Familiarity with modern sales tools such as Gong, Outreach, ZoomInfo, or LinkedIn Sales Navigator.
- Advanced proficiency in Excel/Google Sheets (VLOOKUPs, pivot tables) with the ability to leverage data to solve complex problems; experience with Tableau or BI tools is a plus.
- Strong organizational skills with a systematic approach to managing project lifecycles and cross-functional communication.
- A proactive, growth-oriented attitude—ideally backed by 2+ years of experience in a fast-paced SaaS environment or a sales/customer-facing role.
What Dashlane offers you:
- Equal Parental leave - regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption
- Mental health services through Spring Health and well-being days
- Mentorship program - select your mentor from our internal pool and continue your learning path!
- Comprehensive health coverage, including dependents
- Unlimited PTO
- Betterment 401(k) retirement plan
- Paid holidays and sick leave
- Donation matching program - give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane, up to $500 per year
- Weekly lunch in the office and monthly happy hour
- Team buildings & seasonal social events and many more
Salary Range:
The base salary range for this role is $85,000-$100,000. Additionally, this position is eligible for a variable compensation plan, tied to performance targets.
Our salary ranges are based on paying competitively for our size and industry, and are one part of total compensation package that also includes benefits, and other opportunities at Dashlane.
Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to other Dashlaners. We expect the majority of the candidates who are offered roles at Dashlane to fall healthily throughout the range based on these factors.
Location-Specific Information:
You will be based in New York with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections, while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.
