Why This Job is Featured on The SaaS Jobs
Senior Product Designer roles remain pivotal in SaaS as AI capabilities move from novelty features into core product workflows. This listing stands out for its explicit connection to AI and LLM-enabled experiences, suggesting a product surface where interaction design, trust, and usability directly shape adoption. Being office-based in Montreal also signals close partnership with product and engineering, which is often where high-leverage design decisions happen in SaaS teams.
From a SaaS career perspective, the work described emphasizes end-to-end product design rather than delivery-only execution. Ownership across discovery, research, prototyping, and post-launch optimization maps closely to how subscription businesses iterate: measuring outcomes, reducing friction, and improving retention over time. Exposure to design playbooks, critiques, and consistency work also builds transferable skill in systems thinking that carries across B2B and B2C SaaS environments.
This role is best suited to a senior designer who prefers ambiguity in early-stage problem framing and is comfortable facilitating cross-functional sessions. It will fit someone who values direct customer contact and can translate qualitative insight into product direction, while staying hands-on in craft and iteration.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Design products that shape how users experience AI-powered technology.
As a Senior Product Designer, you’ll have the space to own key product areas, lead discovery and design efforts, and collaborate closely with talented PMs, engineers, and other designers who genuinely care about outcomes.
You’ll be part of a growing design team that believes in autonomy, collaboration and user-centricity. You’ll work on meaningful projects where design directly influences product direction, not just polish screens. The work is both strategic and hands-on, and your voice matters.
As one of our Senior Product Designers, you will:
Lead discovery, research, ideation, prototyping, and experience design initiatives within a cross-functional product team.
Partner closely with product managers and developers to deeply understand customer and business challenges and transform insights into impactful solutions.
Facilitate workshops, customer interviews, and collaborative design sessions using and evolving the team’s Design Playbook.
Advocate for user-centered design practices throughout product discovery and delivery processes.
Leverage artificial intelligence (AI) and large language model (LLM)-based technologies to accelerate discovery, collaboration, and design workflows.
Collaborate with other designers through regular design critiques, feedback sessions, and shared initiatives to ensure consistency and quality across experiences.
Here is what will qualify you for the role:
You have more than 5 years of experience designing digital products across the full product lifecycle, from discovery to post-launch optimization.
You are experienced in leading user research initiatives and transforming customer insights into actionable product decisions.
You are comfortable navigating ambiguity and independently leading workshops, brainstorming sessions, and cross-functional collaboration activities.
You have strong storytelling and communication skills, allowing you to clearly explain design decisions to technical and non-technical audiences.
You value direct customer engagement and are willing to travel up to 10% of the time, leading in-person discovery and turning those interactions into actionable insight.
What would make you stand out:
Experience using AI- and LLM-assisted tools to accelerate research, prototyping, systems thinking, or collaboration workflows.
Experience contributing to and evolving design systems at scale while improving consistency and reducing user experience debt.
Strong experience collaborating closely with product development teams in agile environments.
Experience working directly with strategic customers and leading in-person discovery sessions.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.
