Why This Job is Featured on The SaaS Jobs
This Product Manager remit stands out in SaaS because it sits at the intersection of product strategy and platform fundamentals—scalability, reliability, and performance. In enterprise B2B environments, those attributes often determine whether a product can support larger customers and more complex workloads, making infrastructure-oriented product leadership a meaningful lever for SaaS outcomes rather than a purely engineering concern.
For a SaaS career, the role builds durable product instincts around operating cloud software at scale: translating technical constraints into roadmap choices, prioritising non-functional requirements, and aligning multiple stakeholders on trade-offs. The consistent customer-facing element—partnering with sales, support, and customer success—also develops a practical understanding of how enterprise expectations shape platform investment, an experience that transfers across many B2B SaaS categories.
This position is best suited to product professionals who prefer structured problem-solving, clear communication across technical and non-technical groups, and ownership of complex cross-team initiatives. It will particularly fit someone who wants to remain close to core platform decisions while still working through customer-driven inputs and business outcomes, rather than focusing solely on surface-level feature delivery.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Description
We are seeking a highly motivated and dynamic Product Manager specializing in SaaS enterprise B2B solutions to lead the development and enhancement of the business-oriented technical aspects of our platform. In this role, you will play a critical role in ensuring the product's scalability and reliability meet the industry standards and our customers’ evolving needs while working closely with cross-functional teams.
What You'll Do:
Infrastructure Strategy: Develop and execute a comprehensive strategy for the product's infrastructure, focusing on scalability, reliability, and performance enhancements.
Customer Engagement: Partner with sales, customer success, and support teams to gather infrastructure-related feedback, translate customer needs into technical requirements, and communicate product capabilities to enterprise customers.
Cross-Functional Coordination: Collaborate with various teams, including engineering, operations, CISO, and business stakeholders, including both technical and non-technical audiences, to execute the product roadmap, drive technical improvements and resolve infrastructure-related issues.
Product Roadmap: Contribute to the development of the product roadmap, with focus on business outcomes of infrastructure related features and enhancements.
Technical Compliance: Stay informed about relevant technical standards and best practices, ensuring the product remains compliant and up to date.
Requirements
You’ll do it using:
3+ years of experience in product management or a related technical role, with exposure to customers and customer-facing teams, focusing on infrastructure, performance, or scalability projects
Bachelor's degree in a related field
Familiarity with SaaS B2B software solutions for the financial services or insurance industry is a plus
Familiarity with public cloud infrastructure (AWS, Azure, GCP) is a plus
Experience with Agile product development methodologies
You’ll excel by:
Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams
Strong analytical and problem-solving skills, with a systemic perspective of the organization
Attention to detail and an analytical mindset with proficiency in data-driven decision-making
You’ll love it because:
Earnix offers a dynamic and collaborative work environment where innovation is encouraged, and employees are empowered to make a real impact. As a Product Manager specializing in Infrastructure, Performance, and Scale, you will have the opportunity to play a crucial role in the technical evolution of our product. You'll work with a talented team of professionals and contribute to the digital transformation of the insurance industry.
If you are passionate about technical product management, have a knack for infrastructure optimization, and are excited about ensuring the scalability and performance of cutting-edge software solutions, we invite you to join our team and be part of our journey to transform the industry.
Position Intro
Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.
