Why This Job is Featured on The SaaS Jobs
Conversation intelligence is a crowded SaaS category, but Rilla’s focus on outside, in person sales creates a distinct go to market motion. A Brand Ambassador role sits at the edge of product and pipeline, translating an AI driven workflow into conversations that happen at conferences, meetups, and informal settings where many SaaS buyers first form opinions. The emphasis on booking demos makes the work directly connected to the top of the funnel without being a traditional inbound or SDR position.
For a SaaS career, this kind of field facing role builds durable instincts around positioning, objection handling, and qualifying interest quickly. It also offers repeated exposure to the language that resonates with operators in vertical markets, which is valuable in SaaS companies selling to specific industries. Over time, the pattern recognition gained from live interactions can transfer into partner marketing, demand generation, community, or sales development roles.
This role tends to suit early career professionals who prefer high contact work and learn best through repetition in real environments. It is a strong match for people who enjoy representing a product publicly, staying consistent with messaging, and being measured on tangible next steps like scheduled demos. Comfort with frequent travel and initiating conversations is central to the day to day cadence.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Who we are
Rilla’s the leading conversation intelligence software for outside sales. Think HVAC, windows, real estate, and other sales people who talk to customers face to face.
They talk, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.
Our vision is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M sales people who work offline.
We’re growing 20% MoM, have dozens of customers including Fortune 500 companies, Net Revenue Retention above 170%, an NPS higher than the iPhone’s, and we are profitable!
We are one of the fastest-growing startups in the world right now and in history.
We’re backed by Byron Deeter (one of the best investors of all time) from Bessemer Venture Partners, the top Cloud investor in the world.
And we’re a Cloud 100 Rising Star company.
The Brand Ambassador
The Brand Ambassador is part of the Rilla travel team. You will get to travel around the country going to conferences, meet ups, and other events to represent the Rilla brand.
Your main job will be talking to people.
You will talk to our prospects and get them excited enough about our product that they book a demo on our website.
Sometimes you’ll talk to people at a booth.
Sometimes you’ll talk to them at bar.
Sometimes you’ll talk to them over dinner.
And sometimes you’ll talk to them from a stage.
Essentially, you get to travel the country and get paid to do so.
Who you are
You can memorize a script fast.
You love walking up to strangers.
You’re high energy.
You’re extroverted
You’re super friendly.
And you’re incredibly eager.
Benefits